Drift vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Drift and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Helpshift starts at $49/mo, making it $1/mo cheaper than Drift ($50/mo). Drift offers a free plan.
Last updated: July 2, 2026
Drift vs Helpshift: Quick Pricing Facts
| Feature | Drift | Helpshift |
|---|---|---|
| Starting Price | $50/mo | $49/mo |
| Number of Plans | 4 | 5 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | usage-based |
| Annual Discount | N/A | N/A |
Helpshift is the more affordable option, starting at $49/mo compared to Drift's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 25 features compared. At comparable tiers, the monthly price difference is $49.
Both tools offer free plans, making them accessible for teams on a budget. Drift uses flat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Drift Try free |  Helpshift Try free |
|---|---|---|
| Tier 1 | ||
| Tier 2 | ProPopular $50/month $600 / year Includes
| Starter $49/monthCheapest $588 / year Includes
|
| Tier 3 | Business $100/month $1200 / year Includes
| ProPopular $99/monthCheapest $1188 / year Includes
|
| Tier 4 | Enterprise Custom pricing Includes
| Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | - | Enterprise Custom pricing Includes
|
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Drift if:
- •You need B2B conversational marketing with lead qualification bots
- •You want to generate pipeline through website chat
- •Your revenue model depends on chat-driven sales
Choose Helpshift if:
- •You need in-app mobile support for iOS and Android
- •You want push notifications and in-app messaging for mobile apps
- •Your customers primarily reach you through a mobile application
Helpshift is mobile-first customer support software. Drift is a B2B web-based conversational marketing platform. These tools don't compete - different channels, different teams, different goals. Helpshift is for mobile app support. Drift is for generating sales pipeline on a website.
Frequently Asked Questions: Drift vs Helpshift
Which is cheaper, Drift or Helpshift?
How many pricing plans does Drift have vs Helpshift?
Does Drift or Helpshift offer a free plan?
Can I save money by paying annually for Drift or Helpshift?
What is the most popular Drift plan?
What is the most popular Helpshift plan?
Does Drift or Helpshift offer custom enterprise pricing?
Sources
- Drift Official Pricing- Vendor pricing page
- Helpshift Official Pricing- Vendor pricing page
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