Chatwoot vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Drift. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $31/mo cheaper than Drift ($50/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Drift: Quick Pricing Facts
| Feature | Chatwoot | Drift |
|---|---|---|
| Starting Price | $19/mo | $50/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 34 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Drift uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Drift Try it free |
|---|---|---|
| Tier 1 | ||
| Tier 2 | Startups $19/monthCheapest Includes
| ProPopular $50/month $600 / year Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Business $100/month $1200 / year Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| Enterprise Custom pricing Includes
|
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Chatwoot
Chatwoot offers a free plan, starts at $31/mo lower ($19/mo vs $50/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You want lower per-user costs—Chatwoot starts at $19/mo, saving $31/mo compared to Drift at $50/mo
- •You prefer Chatwoot's free tier features—Conversations, 500/month
- •You want more features built-in—Chatwoot offers 12 additional features across its plans
Choose Drift if:
- •You prefer Drift's free tier features—Basic features, Limited integrations
- •Your team needs custom enterprise pricing—Drift offers negotiated terms for large deployments
- •You prefer Drift's flat model with its 4-tier structure
Both Chatwoot and Drift offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Chatwoot includes 5 features, while Drift includes 2 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Chatwoot vs Drift
Which is cheaper, Chatwoot or Drift?
How many pricing plans does Chatwoot have vs Drift?
Does Chatwoot or Drift offer a free plan?
Can I save money by paying annually for Chatwoot or Drift?
What is the most popular Drift plan?
Does Chatwoot or Drift offer custom enterprise pricing?
What pricing models do Chatwoot and Drift use?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Drift Official Pricing— Vendor pricing page
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