Chatwoot vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Drift. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $31/mo cheaper than Drift ($50/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Chatwoot - Chatwoot for support; Drift only if you need a high-budget conversational marketing tool.
Chatwoot vs Drift: Quick Pricing Facts
| Feature | Chatwoot | Drift |
|---|---|---|
| Starting Price | $19/mo | $50/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 34 features compared.
Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Drift uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Drift Try free |
|---|---|---|
| Tier 1 | ||
| Tier 2 | Startups $19/monthCheapest Includes
| ProPopular $50/month $600 / year Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Business $100/month $1200 / year Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| Enterprise Custom pricing Includes
|
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Chatwoot
Chatwoot for support; Drift only if you need a high-budget conversational marketing tool.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Chatwoot freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You need open-source customer support software you can self-host
- •You want multi-channel support including email, chat, and social
- •Cost is a primary concern and you prefer a free self-hosted option
Choose Drift if:
- •You need a conversational marketing platform focused on sales pipeline
- •You want AI-powered chatbots that qualify leads and book meetings
- •Your team uses chat primarily for revenue generation, not support
Drift is a conversational marketing platform used primarily by B2B sales and marketing teams to capture and convert leads. Chatwoot is a customer support platform used for managing customer conversations after the sale. Drift pricing starts at $2,500/month for its full platform. Chatwoot cloud starts at $19/month. These tools serve different go-to-market motions. Choose based on whether your goal is lead generation or customer support.
Frequently Asked Questions: Chatwoot vs Drift
Which is cheaper, Chatwoot or Drift?
How many pricing plans does Chatwoot have vs Drift?
Does Chatwoot or Drift offer a free plan?
Can I save money by paying annually for Chatwoot or Drift?
What is the most popular Drift plan?
Does Chatwoot or Drift offer custom enterprise pricing?
What pricing models do Chatwoot and Drift use?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Drift Official Pricing- Vendor pricing page
Related Articles
Best Customer Support for Agencies (2026)
Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.
Best Customer Support for Enterprise (2026)
Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.
Best Customer Support for Small Teams (2026)
Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.
Track Price Changes
Get notified when pricing changes for these tools.