Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Drift vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Drift and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $31/mo cheaper than Drift ($50/mo). Drift offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Drift freeTry LiveChat freeUpdated this monthPrice updated 11d ago

Drift vs LiveChat: Quick Pricing Facts

FeatureDriftLiveChat
Starting Price$50/mo$19/mo
Number of Plans44
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 44 features compared.

Drift stands out with a free plan for getting started. Drift uses flat pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Drift
LiveChat
LiveChat
Try free
Tier 1
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited integrations
Start with Free
Starter
$19/month
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
ProPopular
$50/month
$600 / year
Includes
  • Advanced features
  • Unlimited integrations
  • Priority support
Start with Pro
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Business
$100/month
$1200 / year
Includes
  • All Pro features
  • Custom reporting
  • Dedicated account manager
Start with Business
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • 24/7 support
Start with Enterprise
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Drift freeFree plan availableTry LiveChat freeFrom $19/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Drift

Conversational marketing and sales platform

View all Drift plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Frequently Asked Questions: Drift vs LiveChat

Which is cheaper, Drift or LiveChat?
As of July 2026, LiveChat starts at a lower price point. Drift starts at $50/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Drift have vs LiveChat?
Drift offers 4 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Drift or LiveChat offer a free plan?
Drift offers a free plan, while LiveChat does not. If budget is a concern, Drift lets you get started at no cost.
Can I save money by paying annually for Drift or LiveChat?
Both Drift and LiveChat offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Drift plan?
The Pro plan is Drift's most popular tier, priced at $50/mo. Key features include Advanced features, Unlimited integrations, Priority support.
Does Drift or LiveChat offer custom enterprise pricing?
Yes, both Drift and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Drift and LiveChat use?
Drift uses a flat pricing model, while LiveChat uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Drift Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Drift alternativesSee all LiveChat alternativesCustomer SupportCompare more tools