Drift vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Drift and LiveChat. See all plans, features, and costs at a glance.
Bottom line: LiveChat starts at $19/mo, making it $31/mo cheaper than Drift ($50/mo). Drift offers a free plan.
Last updated: March 16, 2026
Drift vs LiveChat: Quick Pricing Facts
| Feature | Drift | LiveChat |
|---|---|---|
| Starting Price | $50/mo | $19/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
LiveChat is the more affordable option, starting at $19/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 44 features compared.
Drift stands out with a free plan for getting started. Drift uses flat pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Drift Try it free |  LiveChat Try it free |
|---|---|---|
| Tier 1 | Starter $19/month Includes
| |
| Tier 2 | ProPopular $50/month $600 / year Includes
| Team $49/monthCheapest Includes
|
| Tier 3 | Business $100/month $1200 / year Includes
| Business $79/monthCheapest Includes
|
| Tier 4 | Enterprise Custom pricing Includes
| Enterprise Custom pricing Includes
|
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Which Should You Choose?
Choose Drift if:
- •You need a free plan with Basic features, Limited integrations—Drift offers no-cost access with no credit card required
- •Drift's 4-tier flat structure gives clearer cost visibility for budget planning
- •Drift's focused feature set keeps your team in control without tool bloat
Choose LiveChat if:
- •You want lower per-user costs—LiveChat starts at $19/mo, saving $31/mo compared to Drift at $50/mo
- •You want more features built-in—LiveChat offers 22 additional features across its plans
- •You want LiveChat's approach to incremental feature unlocking across its 4 pricing tiers
Drift offers a free plan [1], eliminating the cost barrier for evaluation, while LiveChat requires paid subscription from the start. This gives Drift a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Drift's free tier, upgrading to a paid plan at approximately $50/mo provides substantial additional functionality. Compare this pricing path against LiveChat's tiering starting at $19/mo to assess total cost of ownership over 12 months. Drift's 4 tiers provide flexibility at different budgets, while LiveChat's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Drift is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Drift vs LiveChat
Which is cheaper, Drift or LiveChat?
How many pricing plans does Drift have vs LiveChat?
Does Drift or LiveChat offer a free plan?
Can I save money by paying annually for Drift or LiveChat?
What is the most popular Drift plan?
Does Drift or LiveChat offer custom enterprise pricing?
What pricing models do Drift and LiveChat use?
Sources
- Drift Official Pricing— Vendor pricing page
- LiveChat Official Pricing— Vendor pricing page
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