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Customer Support

Feature Upvote vs Gladly: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Gladly. See all plans, features, and costs at a glance.

Bottom line: Gladly starts at $29/mo, making it $20/mo cheaper than Feature Upvote ($49/mo). Gladly offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try Feature Upvote freeTry Gladly freePrice updated 2d ago
Best Value

Gladly - Gladly offers a free plan, starts at $20/mo lower ($29/mo vs $49/mo), offers 5 tiers vs 3.

Feature Upvote vs Gladly: Quick Pricing Facts

FeatureFeature UpvoteGladly
Starting Price$49/mo$29/mo
Number of Plans35
Free TierNoYes
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Gladly is the more affordable option, starting at $29/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 8 combined pricing plans and 47 features compared.

Gladly stands out with a free plan for getting started. Feature Upvote uses flat pricing while Gladly uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Gladly
Gladly
Try free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited support
Start with Free
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
Starter
$29/monthCheapest
$29 / year
Includes
  • All Free features
  • Email support
  • Basic analytics
Start with Starter
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
ProPopular
$99/monthCheapest
$99 / year
Includes
  • All Starter features
  • Phone support
  • Advanced analytics
  • Custom integrations
Start with Pro
Tier 4
-
Business
$199/monthCheapest
$199 / year
Includes
  • All Pro features
  • Dedicated account manager
  • Priority support
Start with Business
Tier 5
-
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • Scalability options
Start with Enterprise

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Feature Upvote freeFrom $49/moTry Gladly freeFree plan available
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Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Gladly

People-centered customer service platform

View all Gladly plans

Frequently Asked Questions: Feature Upvote vs Gladly

Which is cheaper, Feature Upvote or Gladly?
As of August 2026, Gladly starts at a lower price point. Feature Upvote starts at $49/mo while Gladly starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Gladly?
Feature Upvote offers 3 pricing plans, while Gladly offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Gladly offer a free plan?
Gladly offers a free plan, while Feature Upvote does not. If budget is a concern, Gladly lets you get started at no cost.
Can I save money by paying annually for Feature Upvote or Gladly?
Both Feature Upvote and Gladly offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Gladly plan?
The Pro plan is Gladly's most popular tier, priced at $99/mo. Key features include All Starter features, Phone support, Advanced analytics.
Does Feature Upvote or Gladly offer custom enterprise pricing?
Yes, both Feature Upvote and Gladly offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Gladly use?
Feature Upvote uses a flat pricing model, while Gladly uses per-seat pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Gladly Official Pricing- Vendor pricing page

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