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Customer Support

Feature Upvote vs Helpshift: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Helpshift. See all plans, features, and costs at a glance.

Bottom line: Feature Upvote starts at $49/mo and Helpshift starts at $49/mo. Compare all 8 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Helpshift freePrice updated 11d agoPrice updated 14d ago
Best Value

Helpshift - Helpshift offers a free plan, offers 5 tiers vs 3.

Feature Upvote vs Helpshift: Quick Pricing Facts

FeatureFeature UpvoteHelpshift
Starting Price$49/mo$49/mo
Number of Plans35
Free TierNoYes
Pricing Modelflatusage-based
Annual DiscountN/AN/A

Feature Upvote and Helpshift are both priced at $49/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 46 features compared, so the best choice comes down to which features match your needs.

Helpshift stands out with a free plan for getting started. Feature Upvote uses flat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Helpshift
Helpshift
Try free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Free
$0/monthCheapest
Includes
  • Basic support features
  • Limited user access
Start with Free
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
Starter
$49/monthCheapest
$588 / year
Includes
  • Advanced support features
  • Up to 100 users
  • Email support
Start with Starter
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
ProPopular
$99/monthCheapest
$1188 / year
Includes
  • All Starter features
  • Up to 500 users
  • Priority support
Start with Pro
Tier 4
-
Business
$199/monthCheapest
$2388 / year
Includes
  • All Pro features
  • Custom integrations
  • Dedicated account manager
Start with Business
Tier 5
-
Enterprise
Custom pricing
Includes
  • All Business features
  • Unlimited users
  • Custom pricing
Start with Enterprise

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Feature Upvote freeFrom $49/moTry Helpshift freeFree plan available
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Helpshift

In-app customer support and messaging for mobile apps

View all Helpshift plans

Frequently Asked Questions: Feature Upvote vs Helpshift

Which is cheaper, Feature Upvote or Helpshift?
As of July 2026, both Feature Upvote and Helpshift start at the same price of $49/mo. Compare their features at each tier to determine which offers better value for your needs.
How many pricing plans does Feature Upvote have vs Helpshift?
Feature Upvote offers 3 pricing plans, while Helpshift offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Helpshift offer a free plan?
Helpshift offers a free plan, while Feature Upvote does not. If budget is a concern, Helpshift lets you get started at no cost.
Can I save money by paying annually for Feature Upvote or Helpshift?
Both Feature Upvote and Helpshift offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Helpshift plan?
The Pro plan is Helpshift's most popular tier, priced at $99/mo. Key features include All Starter features, Up to 500 users, Priority support.
Does Feature Upvote or Helpshift offer custom enterprise pricing?
Yes, both Feature Upvote and Helpshift offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Helpshift use?
Feature Upvote uses a flat pricing model, while Helpshift uses usage-based pricing. The right model depends on your team size and usage patterns.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Helpshift Official Pricing- Vendor pricing page

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