Skip to main content
Customer Support

Feature Upvote vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and LiveChat. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $30/mo cheaper than Feature Upvote ($49/mo). Neither offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Feature Upvote vs LiveChat: Quick Pricing Facts

FeatureFeature UpvoteLiveChat
Starting Price$49/mo$19/mo
Number of Plans34
Free TierNoNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 7 combined pricing plans and 65 features compared.

Feature Upvote uses flat pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try it free
LiveChat
LiveChat
Try it free
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise

Swipe to compare plans →

Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans
Our Pick

LiveChat

LiveChat starts at $30/mo lower ($19/mo vs $49/mo), offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: LiveChat

Try LiveChat free

Which Should You Choose?

Choose Feature Upvote if:

  • You need predictable billing — Feature Upvote's flat model avoids surprise overages
  • You value Feature Upvote's specific feature progression from free to advanced tier levels
  • Feature Upvote's approach to Customer Support reflects how modern teams actually use these tools

Choose LiveChat if:

  • You want lower per-user costs—LiveChat starts at $19/mo, saving $30/mo compared to Feature Upvote at $49/mo
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—LiveChat offers 1 additional features across its plans

LiveChat is the more affordable choice [1], starting at $19/mo compared to Feature Upvote's $49/mo. For a 50-person team on paid plans, this translates to LiveChat saving approximately $1500/month. LiveChat offers 4 pricing tiers compared to Feature Upvote's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, LiveChat provides 33 total features versus 32 for Feature Upvote, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, LiveChat delivers superior value. Feature Upvote may justify its premium for specialized needs, but most organizations will find LiveChat the smarter financial choice.

ShareShare

Frequently Asked Questions: Feature Upvote vs LiveChat

Which is cheaper, Feature Upvote or LiveChat?
As of March 2026, LiveChat starts at a lower price point. Feature Upvote starts at $49/mo while LiveChat starts at $19/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs LiveChat?
Feature Upvote offers 3 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or LiveChat offer custom enterprise pricing?
Yes, both Feature Upvote and LiveChat offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and LiveChat use?
Feature Upvote uses a flat pricing model, while LiveChat uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and LiveChat compare for Customer Support?
Both Feature Upvote and LiveChat are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Feature Upvote Official PricingVendor pricing page
  2. LiveChat Official PricingVendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.