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Customer Support

Feature Upvote vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Feature Upvote and Tidio. See all plans, features, and costs at a glance.

Bottom line: Tidio starts at $24.17/mo, making it $25/mo cheaper than Feature Upvote ($49/mo). Tidio offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Feature Upvote freeTry Tidio freePrice updated 11d agoPrice updated 14d ago
Best Value

Tidio - Tidio offers a free plan, starts at $24.83/mo lower ($24.17/mo vs $49/mo), offers 5 tiers vs 3.

Feature Upvote vs Tidio: Quick Pricing Facts

FeatureFeature UpvoteTidio
Starting Price$49/mo$24.17/mo
Number of Plans35
Free TierNoYes
Pricing Modelflatfreemium
Annual DiscountN/AN/A

Tidio is the more affordable option, starting at $24.17/mo compared to Feature Upvote's $49/mo. Both are Customer Support tools with 8 combined pricing plans and 51 features compared.

Tidio stands out with a free plan for getting started. Feature Upvote uses flat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Feature Upvote
Feature Upvote
Try free
Tidio
Tier 1
Indie
$49/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Same day support
Start with Indie
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Start with Free
Tier 2
Standard
$99/month
Includes
  • Unlimited contributors
  • Unlimited team members
  • Multiple languages
  • Custom domain name
  • Private boards
  • Custom statuses and tags
  • Custom CSS
  • Integration with Slack and Discord
  • Integration with Microsoft Teams, Jira, and Zapier
  • Single sign-on (SSO) using SAML 2.0
  • Hide “Powered by Feature Upvote”
  • GDPR compliance
  • Priority support
Start with Standard
Starter
$24/monthCheapest
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Start with Starter
Tier 3
Enterprise
Custom pricing
Includes
  • Contact us if you need any of these:
  • Pricing for more than 10 boards
  • Security audit
  • Custom T&Cs
  • Custom Data Processing Agreement
  • Payment via reseller
Start with Enterprise
Growth
$49/monthCheapest
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Start with Growth
Tier 4
-
Plus
$749/monthCheapest
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Start with Plus
Tier 5
-
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK
Start with Premium

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Feature Upvote freeFrom $49/moTry Tidio freeFree plan available
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Feature Upvote

Simple feature request voting board for products

View all Feature Upvote plans

Tidio

Live chat, chatbot, and email marketing for businesses

View all Tidio plans

Frequently Asked Questions: Feature Upvote vs Tidio

Which is cheaper, Feature Upvote or Tidio?
As of July 2026, Tidio starts at a lower price point. Feature Upvote starts at $49/mo while Tidio starts at $24.17/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Feature Upvote have vs Tidio?
Feature Upvote offers 3 pricing plans, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Feature Upvote or Tidio offer a free plan?
Tidio offers a free plan, while Feature Upvote does not. If budget is a concern, Tidio lets you get started at no cost.
Can I save money by paying annually for Feature Upvote or Tidio?
Both Feature Upvote and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Feature Upvote or Tidio offer custom enterprise pricing?
Yes, both Feature Upvote and Tidio offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Feature Upvote and Tidio use?
Feature Upvote uses a flat pricing model, while Tidio uses freemium pricing. The right model depends on your team size and usage patterns.
How do Feature Upvote and Tidio compare for Customer Support?
Both Feature Upvote and Tidio are Customer Support tools. Feature Upvote offers 3 plans starting at $49/mo, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Feature Upvote Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

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