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FullStory vs Hotjar: Pricing Comparison 2026

Side-by-side pricing comparison of FullStory and Hotjar. See all plans, features, and costs at a glance.

Bottom line: Both FullStory and Hotjar offer free plans. FullStory has 5 pricing tiers while Hotjar has 4.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

FullStory vs Hotjar: Quick Pricing Facts

FeatureFullStoryHotjar
Starting PriceCustom pricing$49/mo
Number of Plans54
Free TierYesYes
Pricing Modelusage-basedusage-based
Annual DiscountN/AN/A

FullStory and Hotjar are both priced at Custom pricing, making them equally accessible Analytics tools. Together they offer 9 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
FullStory
FullStory
Try it free
Tier 1
AnalyticsPopular
Custom pricing
Start with Analytics
Free
$0/monthCheapest
Includes
  • 200k monthly sessions
  • 1 project
  • 1 month data access
  • Replays, Heatmaps & Funnels
  • Error & performance monitoring
  • Basic surveys
Start with Free
Tier 2
Professional services
Custom pricing
Start with Professional services
GrowthPopular
$49/monthCheapest
$39 / year
Includes
  • From 7k monthly sessions
  • 13 month data access
  • Zone-based heatmaps
  • Journey analysis
  • Impact quantification
  • Automated insights
Start with Growth
Tier 3
Trusted brands
Custom pricing
Start with Trusted brands
Pro
Custom pricing
Includes
  • From 1m+ monthly sessions
  • 3 projects
  • Precision filtering, retroactive
  • Multi-session replay summaries
  • Revenue goals & tracking
  • +115 Integrations
Start with Pro
Tier 4
Try Fullstory for FREE!
$0/monthCheapest
Start with Try Fullstory for FREE!
Enterprise
Custom pricing
Includes
  • Custom monthly sessions
  • Unlimited projects
  • Experience monitoring
  • Error summaries
  • Dedicated support & SLAs
Start with Enterprise
Tier 5
Frequently asked questions
Custom pricing
Start with Frequently asked questions

Swipe to compare plans →

FullStory

Digital experience intelligence with session replay and analytics

View all FullStory plans

Hotjar

Heatmaps, session recordings, and feedback for UX insights

View all Hotjar plans

Which Should You Choose?

Choose FullStory if:

  • You prefer FullStory's free tier features—features
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You prioritize FullStory's user experience and interface over price (both tools are similarly priced)

Choose Hotjar if:

  • You prefer Hotjar's free tier features—200k monthly sessions, 1 project
  • You want more features built-in—Hotjar offers 23 additional features across its plans
  • You prioritize Hotjar's user experience and interface over price (both tools are similarly priced)

Both FullStory and Hotjar offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: FullStory includes multiple features, while Hotjar includes 6 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.

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Frequently Asked Questions: FullStory vs Hotjar

How many pricing plans does FullStory have vs Hotjar?
FullStory offers 5 pricing plans, while Hotjar offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does FullStory or Hotjar offer a free plan?
Yes, both FullStory and Hotjar offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for FullStory or Hotjar?
Both FullStory and Hotjar offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular FullStory plan?
The Analytics plan is FullStory's most popular tier, priced at Custom pricing.
What is the most popular Hotjar plan?
The Growth plan is Hotjar's most popular tier, priced at $49/mo. Key features include From 7k monthly sessions, 13 month data access, Zone-based heatmaps.
Does FullStory or Hotjar offer custom enterprise pricing?
Yes, both FullStory and Hotjar offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do FullStory and Hotjar compare for Analytics?
Both FullStory and Hotjar are Analytics tools. FullStory offers 5 plans starting at Custom pricing, while Hotjar offers 4 plans starting at $49/mo. Review the feature breakdowns above to see which better fits your Analytics needs.

Sources

  1. FullStory Official PricingVendor pricing page
  2. Hotjar Official PricingVendor pricing page

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