Gladly vs Kustomer: Pricing Comparison 2026
Side-by-side pricing comparison of Gladly and Kustomer. See all plans, features, and costs at a glance.
Bottom line: Both Gladly and Kustomer offer free plans. Gladly has 5 pricing tiers while Kustomer has 3.
Last updated: July 2, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 3.
Gladly vs Kustomer: Quick Pricing Facts
| Feature | Gladly | Kustomer |
|---|---|---|
| Starting Price | $29/mo | Custom pricing |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Gladly and Kustomer are both priced at $29/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 24 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gladly Try free |  Kustomer Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| |
| Tier 2 | Starter $29/monthCheapest $29 / year Includes
| Kustomer AI + Platform Custom pricing Includes
|
| Tier 3 | ProPopular $99/monthCheapest $99 / year Includes
| Kustomer AI Custom pricing Includes
|
| Tier 4 | Business $199/monthCheapest $199 / year Includes
| - |
| Tier 5 | Enterprise Custom pricing Includes
| - |
← Swipe to compare plans →
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Frequently Asked Questions: Gladly vs Kustomer
How many pricing plans does Gladly have vs Kustomer?
Does Gladly or Kustomer offer a free plan?
Can I save money by paying annually for Gladly or Kustomer?
What is the most popular Gladly plan?
Does Gladly or Kustomer offer custom enterprise pricing?
How do Gladly and Kustomer compare for Customer Support?
Sources
- Gladly Official Pricing- Vendor pricing page
- Kustomer Official Pricing- Vendor pricing page
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