Freshdesk vs Gladly: Pricing Comparison 2026
Side-by-side pricing comparison of Freshdesk and Gladly. See all plans, features, and costs at a glance.
Bottom line: Freshdesk starts at $19/mo, making it $10/mo cheaper than Gladly ($29/mo). Gladly offers a free plan.
Last updated: July 6, 2026
Gladly - Gladly offers a free plan, offers 5 tiers vs 3.
Freshdesk vs Gladly: Quick Pricing Facts
| Feature | Freshdesk | Gladly |
|---|---|---|
| Starting Price | $19/mo | $29/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Freshdesk is the more affordable option, starting at $19/mo compared to Gladly's $29/mo. Both are Customer Support tools with 8 combined pricing plans and 15 features compared. At comparable tiers, the monthly price difference is $44.
Gladly stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Freshdesk Try freeAffiliate |  Gladly Try free |
|---|---|---|
| Tier 1 | Growth $19/month | |
| Tier 2 | ProPopular $55/month | Starter $29/monthCheapest $29 / year Includes
|
| Tier 3 | Enterprise $89/monthCheapest | ProPopular $99/month $99 / year Includes
|
| Tier 4 | - | Business $199/monthCheapest $199 / year Includes
|
| Tier 5 | - | Enterprise Custom pricing Includes
|
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Frequently Asked Questions: Freshdesk vs Gladly
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Sources
- Freshdesk Official Pricing- Vendor pricing page
- Gladly Official Pricing- Vendor pricing page
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