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Gladly vs Nolt: Pricing Comparison 2026

Side-by-side pricing comparison of Gladly and Nolt. See all plans, features, and costs at a glance.

Bottom line: Gladly starts at $29/mo, making it $29319/mo cheaper than Nolt ($29348/mo). Gladly offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Gladly vs Nolt: Quick Pricing Facts

FeatureGladlyNolt
Starting Price$29/mo$29348/mo
Number of Plans53
Free TierYesNo
Pricing Modelper-seatflat
Annual DiscountN/AN/A

Gladly is the more affordable option, starting at $29/mo compared to Nolt's $29348/mo. Both are Customer Support tools with 8 combined pricing plans and 15 features compared. At comparable tiers, the monthly price difference is $69729.

Gladly stands out with a free plan for getting started. Gladly uses per-seat pricing while Nolt uses flat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tier 1
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited support
Start with Free
Essential
$29348/month
Start with Essential
Tier 2
Starter
$29/monthCheapest
$29 / year
Includes
  • All Free features
  • Email support
  • Basic analytics
Start with Starter
ProPopular
$69828/month
Start with Pro
Tier 3
ProPopular
$99/monthCheapest
$99 / year
Includes
  • All Starter features
  • Phone support
  • Advanced analytics
  • Custom integrations
Start with Pro
Enterprise
Custom pricing
Start with Enterprise
Tier 4
Business
$199/monthCheapest
$199 / year
Includes
  • All Pro features
  • Dedicated account manager
  • Priority support
Start with Business
Tier 5
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • Scalability options
Start with Enterprise

Swipe to compare plans →

Gladly

People-centered customer service platform

View all Gladly plans

Nolt

Feedback board for collecting and prioritizing feature requests

View all Nolt plans
Our Pick

Gladly

Gladly offers a free plan, starts at $29319/mo lower ($29/mo vs $29348/mo), offers 5 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Gladly

Try Gladly free

Which Should You Choose?

Choose Gladly if:

  • You want lower per-user costs—Gladly starts at $29/mo, saving $29319/mo compared to Nolt at $29348/mo
  • You need a free plan with Basic features, Limited support—Gladly offers no-cost access with no credit card required
  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Gladly offers 15 additional features across its plans

Choose Nolt if:

  • You want Nolt's approach to incremental feature unlocking across its 3 pricing tiers
  • Nolt's feature bundling aligns with how Customer Support teams actually work day-to-day
  • Nolt better aligns with Customer Support-specific workflows and team collaboration patterns

Gladly is the more affordable choice [1], starting at $29/mo compared to Nolt's $29348/mo. For a 50-person team on paid plans, this translates to Gladly saving approximately $1465950/month. Gladly offers 5 pricing tiers compared to Nolt's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Gladly provides 15 total features versus 0 for Nolt, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Gladly delivers superior value. Nolt may justify its premium for specialized needs, but most organizations will find Gladly the smarter financial choice.

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Frequently Asked Questions: Gladly vs Nolt

Which is cheaper, Gladly or Nolt?
As of March 2026, Gladly starts at a lower price point. Gladly starts at $29/mo while Nolt starts at $29348/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gladly have vs Nolt?
Gladly offers 5 pricing plans, while Nolt offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Gladly or Nolt offer a free plan?
Gladly offers a free plan, while Nolt does not. If budget is a concern, Gladly lets you get started at no cost.
Can I save money by paying annually for Gladly or Nolt?
Both Gladly and Nolt offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Gladly plan?
The Pro plan is Gladly's most popular tier, priced at $99/mo. Key features include All Starter features, Phone support, Advanced analytics.
What is the most popular Nolt plan?
The Pro plan is Nolt's most popular tier, priced at $69828/mo.
Does Gladly or Nolt offer custom enterprise pricing?
Yes, both Gladly and Nolt offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.

Sources

  1. Gladly Official PricingVendor pricing page
  2. Nolt Official PricingVendor pricing page

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