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Customer Support

Groove HQ vs HappyFox: Pricing Comparison 2026

Side-by-side pricing comparison of Groove HQ and HappyFox. See all plans, features, and costs at a glance.

Bottom line: Groove HQ starts at $0.5/mo, making it $21/mo cheaper than HappyFox ($21/mo). Groove HQ offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Groove HQ freeTry HappyFox freePrice updated 3d agoPrice updated 3d ago
Best Value

Groove HQ - Groove HQ offers a free plan, starts at $20.5/mo lower ($0.5/mo vs $21/mo).

Groove HQ vs HappyFox: Quick Pricing Facts

FeatureGroove HQHappyFox
Starting Price$0.5/mo$21/mo
Number of Plans34
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Groove HQ is the more affordable option, starting at $0.5/mo compared to HappyFox's $21/mo. Both are Customer Support tools with 7 combined pricing plans and 49 features compared. At comparable tiers, the monthly price difference is $88.5.

Groove HQ stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Groove HQ
Groove HQ
Try free
HappyFox
HappyFox
Try free
Tier 1
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Tier 2
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Team
$39/month
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
Tier 3
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise
ProPopular
$89/monthCheapest
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Tier 4
-
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO

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Groove HQ

View all Groove HQ plans

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Frequently Asked Questions: Groove HQ vs HappyFox

Which is cheaper, Groove HQ or HappyFox?
As of July 2026, Groove HQ starts at a lower price point. Groove HQ starts at $0.5/mo while HappyFox starts at $21/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Groove HQ have vs HappyFox?
Groove HQ offers 3 pricing plans, while HappyFox offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Groove HQ or HappyFox offer a free plan?
Groove HQ offers a free plan, while HappyFox does not. If budget is a concern, Groove HQ lets you get started at no cost.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does Groove HQ or HappyFox offer custom enterprise pricing?
Yes, both Groove HQ and HappyFox offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
How do Groove HQ and HappyFox compare for Customer Support?
Both Groove HQ and HappyFox are Customer Support tools. Groove HQ offers 3 plans starting at $0.5/mo, while HappyFox offers 4 plans starting at $21/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Groove HQ Official Pricing- Vendor pricing page
  2. HappyFox Official Pricing- Vendor pricing page

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