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Customer Support

Chatwoot vs Groove HQ: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Groove HQ. See all plans, features, and costs at a glance.

Bottom line: Groove HQ starts at $0.5/mo, making it $19/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Chatwoot freeTry Groove HQ freePrice updated 10d agoPrice updated 14d ago
Best Value

Chatwoot - Chatwoot offers a free plan, offers 4 tiers vs 3.

Chatwoot vs Groove HQ: Quick Pricing Facts

FeatureChatwootGroove HQ
Starting Price$19/mo$0.5/mo
Number of Plans43
Free TierYesYes
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Groove HQ is the more affordable option, starting at $0.5/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 7 combined pricing plans and 41 features compared.

Both tools offer free plans, making them accessible for teams on a budget. Chatwoot uses open-source pricing while Groove HQ uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Groove HQ
Groove HQ
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Start with Hacker
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Tier 2
Startups
$19/month
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Start with Startups
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Start with Business
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Start with Enterprise
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Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Groove HQ

View all Groove HQ plans

Frequently Asked Questions: Chatwoot vs Groove HQ

Which is cheaper, Chatwoot or Groove HQ?
As of July 2026, Groove HQ starts at a lower price point. Chatwoot starts at $19/mo while Groove HQ starts at $0.5/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Groove HQ?
Chatwoot offers 4 pricing plans, while Groove HQ offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Groove HQ offer a free plan?
Yes, both Chatwoot and Groove HQ offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Groove HQ plan?
The AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Chatwoot or Groove HQ offer custom enterprise pricing?
Groove HQ offers a custom-priced enterprise tier for larger teams. Chatwoot lists all its pricing publicly.
What pricing models do Chatwoot and Groove HQ use?
Chatwoot uses a open-source pricing model, while Groove HQ uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Groove HQ compare for Customer Support?
Both Chatwoot and Groove HQ are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Groove HQ offers 3 plans starting at $0.5/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Groove HQ Official Pricing- Vendor pricing page

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