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Groove HQ

Groove HQ Pricing Plans and Tiers

Customer Supportper-seatUpdated this monthFrom $0/mo

Pricing last verified: June 4, 2026

Data compiled by Arthur Jacquemin, Founder & Lead Analyst
Updated July 2, 2026
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Overview

Groove HQ is a Customer Support platform. As of July 2026, Groove HQ offers 3 pricing tiers starting from free [1], with a free plan available. Groove HQ is accessible for freelancers and small teams with an optional paid upgrade path.

Groove HQ operates on a per-seat pricing model with 3 tiers available. The Free plan provides a solid foundation for testing and small teams. Paid tiers start at $0.5/mo. Groove HQ includes SSO / SAML & SCIM on its Enterprise plan, ensuring organizations have access to the capabilities they need as they scale. Across 3 tiers, the feature range spans from 5 to 7 features, with custom enterprise pricing available for specialized requirements.

Groove HQ delivers value through its per-seat approach, which makes costs transparent and proportional to team expansion. When evaluating Groove HQ, consider your feature requirements at each price point and model how costs scale with your growth trajectory-especially with per-seat pricing, where total cost depends on your specific usage or team composition.

Pricing Plans (3)

Fully Featured Support Platform

$0/mo
  • ✓Shared inbox & ticketing
  • ✓Email & live chat
  • ✓Knowledge base
  • ✓Macros & saved replies
  • ✓Standard reporting
Start with Fully Featured Support Platform

AI-First Support

Popular
$1/mo
  • ✓Resolutions
  • ✓Upsell Opportunities
  • ✓Churn Detection
  • ✓Article Creation
  • ✓Feature Flags
  • ✓Support Intelligence
  • ✓API & advanced integrations
Start with AI-First Support

Enterprise

Custom
  • ✓Custom outcome bundles
  • ✓SSO / SAML & SCIM
  • ✓Custom DPA & data residency
  • ✓Uptime SLA & priority routing
  • ✓Dedicated success manager
  • ✓White-glove migration
Start with Enterprise

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Frequently Asked Questions

How much does Groove HQ cost?
As of July 2026, You can use Groove HQ for free. Upgrading starts at $0.5/mo across 3 tiers using per-seat pricing.
Does Groove HQ offer a free plan?
As of July 2026, yes, Groove HQ includes a free tier with 5 features. It allows teams to evaluate the customer support capabilities before committing to a paid subscription.
What pricing model does Groove HQ use?
As of July 2026, Groove HQ follows a per-seat pricing structure where costs are determined by the number of users on your team. This model is common among customer support platforms.
What is Groove HQ's most popular plan?
As of July 2026, the AI-First Support plan is Groove HQ's most popular tier, priced at $0.5/mo. With 7 features, it covers the core customer support needs of most teams.
Does Groove HQ offer enterprise or custom pricing?
As of July 2026, For enterprise needs, Groove HQ offers an Enterprise tier where pricing is customized to your organization. Request a quote from the Groove HQ team for details.
What features are included in Groove HQ's plans?
As of July 2026, Groove HQ plans offer between 5 and 7 features. Lower tiers provide core functionality, with each upgrade unlocking additional tools and integrations for growing teams.

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Sources

  1. Groove HQ Official Pricing- Vendor pricing page

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