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Groove vs Tawk.to: Pricing Comparison 2026

Side-by-side pricing comparison of Groove and Tawk.to. See all plans, features, and costs at a glance.

Bottom line: Both Groove and Tawk.to offer free plans. Groove has 3 pricing tiers while Tawk.to has 1.

Last updated: July 27, 2026

Data compiled by Arthur Jacquemin
Updated July 27, 2026
Try Groove freeTry Tawk.to free
Best Value

Groove - Groove offers a free plan, offers 3 tiers vs 1.

Groove vs Tawk.to: Quick Pricing Facts

FeatureGrooveTawk.to
Starting Price$0.5/moCustom pricing
Number of Plans31
Free TierYesYes
Pricing Modelper-seatfreemium
Annual DiscountN/AN/A

Groove and Tawk.to are both priced at $0.5/mo, making them equally accessible Customer Support tools. Together they offer 4 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget. Groove uses per-seat pricing while Tawk.to uses freemium pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Groove
Groove
Try free
Tawk.to
Tawk.to
Try free
Tier 1
Fully Featured Support Platform
$0/monthCheapest
Includes
  • Shared inbox & ticketing
  • Email & live chat
  • Knowledge base
  • Macros & saved replies
  • Standard reporting
Start with Fully Featured Support Platform
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Start with Forever Free
Tier 2
AI-First SupportPopular
$1/monthCheapest
Includes
  • Resolutions
  • Upsell Opportunities
  • Churn Detection
  • Article Creation
  • Feature Flags
  • Support Intelligence
  • API & advanced integrations
Start with AI-First Support
-
Tier 3
Enterprise
Custom pricing
Includes
  • Custom outcome bundles
  • SSO / SAML & SCIM
  • Custom DPA & data residency
  • Uptime SLA & priority routing
  • Dedicated success manager
  • White-glove migration
Start with Enterprise
-

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Groove

Simple helpdesk software for small businesses

View all Groove plans

Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Frequently Asked Questions: Groove vs Tawk.to

How many pricing plans does Groove have vs Tawk.to?
Groove offers 3 pricing plans, while Tawk.to offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Groove or Tawk.to offer a free plan?
Yes, both Groove and Tawk.to offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
What is the most popular Groove plan?
The AI-First Support plan is Groove's most popular tier, priced at $0.5/mo. Key features include Resolutions, Upsell Opportunities, Churn Detection.
Does Groove or Tawk.to offer custom enterprise pricing?
Groove offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
What pricing models do Groove and Tawk.to use?
Groove uses a per-seat pricing model, while Tawk.to uses freemium pricing. The right model depends on your team size and usage patterns.
How do Groove and Tawk.to compare for Customer Support?
Both Groove and Tawk.to are Customer Support tools. Groove offers 3 plans starting at $0.5/mo, while Tawk.to offers 1 plan starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Groove Official Pricing- Vendor pricing page
  2. Tawk.to Official Pricing- Vendor pricing page

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