Groove vs Zendesk: Pricing Comparison 2026
Side-by-side pricing comparison of Groove and Zendesk. See all plans, features, and costs at a glance.
Bottom line: Groove starts at $0.5/mo, making it $19/mo cheaper than Zendesk ($19/mo). Groove offers a free plan.
Last updated: August 17, 2026
Groove - Groove offers a free plan, starts at $18.5/mo lower ($0.5/mo vs $19/mo).
Groove vs Zendesk: Quick Pricing Facts
| Feature | Groove | Zendesk |
|---|---|---|
| Starting Price | $0.5/mo | $19/mo |
| Number of Plans | 3 | 10 |
| Free Tier | Yes | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Groove is the more affordable option, starting at $0.5/mo compared to Zendesk's $19/mo. Both are Customer Support tools with 13 combined pricing plans and 42 features compared. At comparable tiers, the monthly price difference is $114.5.
Groove stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Groove Try free |  Zendesk Try free |
|---|---|---|
| Tier 1 | Fully Featured Support Platform $0/monthCheapest Includes
| MonthlyAnnual20% off annual Custom pricing |
| Tier 2 | AI-First SupportPopular $1/monthCheapest Includes
| Support Team $19/month Includes
|
| Tier 3 | Enterprise Custom pricing Includes
| Suite Team $55/monthCheapest Includes
|
| Tier 4 | - | Suite ProfessionalPopular $115/monthCheapest Includes
|
| Tier 5 | - | Suite Enterprise + Copilot Custom pricing Includes
|
| Tier 6 | - | Copilot $50/monthCheapest |
| Tier 7 | - | Workforce Engagement Bundle $50/monthCheapest |
| Tier 8 | - | Contact Center $83/monthCheapest |
| Tier 9 | - | How can we help? Contact us. Custom pricing |
| Tier 10 | - | Terms of Use Custom pricing |
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Frequently Asked Questions: Groove vs Zendesk
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Sources
- Groove Official Pricing- Vendor pricing page
- Zendesk Official Pricing- Vendor pricing page
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