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Customer Support

HappyFox vs Hiver: Pricing Comparison 2026

Side-by-side pricing comparison of HappyFox and Hiver. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $4/mo cheaper than Hiver ($25/mo). Hiver offers a free plan.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try HappyFox freeTry Hiver freeUpdated this monthUpdated this month
Best Value

Hiver - Hiver offers a free plan.

HappyFox vs Hiver: Quick Pricing Facts

FeatureHappyFoxHiver
Starting Price$21/mo$25/mo
Number of Plans44
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Hiver's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 74 features compared.

Hiver stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try free
Hiver
Tier 1
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
FREE
$0/monthCheapest
Includes
  • Email & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Slack
  • Help center
  • 24*7 email and live chat support
Start with FREE
Tier 2
Team
$39/month
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
GROWTH
$25/monthCheapest
Includes
  • AI Compose
  • AI Summarizer
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics for Conversations
  • Basic integrations
Start with GROWTH
Tier 3
ProPopular
$89/month
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
PRO
$55/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • Customer Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Reports on Users, Tags & SLA
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with PRO
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO
ELITE
$85/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • AI QA
  • AI Insights COMING SOON
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with ELITE

← Swipe to compare plans →

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HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Frequently Asked Questions: HappyFox vs Hiver

Which is cheaper, HappyFox or Hiver?
As of July 2026, HappyFox starts at a lower price point. HappyFox starts at $21/mo while Hiver starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does HappyFox have vs Hiver?
HappyFox offers 4 pricing plans, while Hiver offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does HappyFox or Hiver offer a free plan?
Hiver offers a free plan, while HappyFox does not. If budget is a concern, Hiver lets you get started at no cost.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
Does HappyFox or Hiver offer custom enterprise pricing?
HappyFox offers a custom-priced enterprise tier for larger teams. Hiver lists all its pricing publicly.
How do HappyFox and Hiver compare for Customer Support?
Both HappyFox and Hiver are Customer Support tools. HappyFox offers 4 plans starting at $21/mo, while Hiver offers 4 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. HappyFox Official Pricing- Vendor pricing page
  2. Hiver Official Pricing- Vendor pricing page

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