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HappyFox vs Hiver: Pricing Comparison 2026

Side-by-side pricing comparison of HappyFox and Hiver. See all plans, features, and costs at a glance.

Bottom line: HappyFox starts at $21/mo, making it $4/mo cheaper than Hiver ($25/mo). Hiver offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

HappyFox vs Hiver: Quick Pricing Facts

FeatureHappyFoxHiver
Starting Price$21/mo$25/mo
Number of Plans44
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

HappyFox is the more affordable option, starting at $21/mo compared to Hiver's $25/mo. Both are Customer Support tools with 8 combined pricing plans and 70 features compared. At comparable tiers, the monthly price difference is $64.

Hiver stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
HappyFox
HappyFox
Try it free
Tier 1
Basic
$21/month
Includes
  • Unlimited Tickets
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • Up to 5 Agents
Start with Basic
Free
$0/monthCheapest
Includes
  • Ticketing and support channels
  • Email, Live Chat & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Integrations
  • Slack
  • 24*7 email and live chat support
Start with Free
Tier 2
Team
$39/month
Includes
  • Everything in Basic, and:
  • Multi-brand Helpdesk
  • Custom Email
  • Custom Domain
  • Custom Roles and Permissions
  • Custom Ticket Queues
  • 24/5 Email Support
  • Optional EU Data Center
Start with Team
GrowthPopular
$25/monthCheapest
$25 / year
Includes
  • Everything in Free, plus
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Workflows
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics
Start with Growth
Tier 3
ProPopular
$89/month
Includes
  • Everything in Team, and:
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • Scheduled Tickets
  • IP-Based Restriction
  • Load Balanced Ticket Assignment
  • Password Policy Management
  • 24/7 Email Support
  • Uptime SLA
Start with Pro
Pro
$65/monthCheapest
$65 / year
Includes
  • Everything in Growth, plus
  • Voice, WhatsApp & Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
Start with Pro
Tier 4
Enterprise PRO
Custom pricing
Includes
  • Everything in Pro, and:
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • Advanced Audit Logs
  • 24/7 Phone Support
  • Customer Success Manager
Start with Enterprise PRO
Elite
$105/monthCheapest
$105 / year
Includes
  • Everything in Pro, plus
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Security & Compliance
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
Start with Elite

Swipe to compare plans →

HappyFox

Help desk and customer support ticketing system

View all HappyFox plans

Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans
Our Pick

Hiver

Hiver offers a free plan.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Hiver

Try Hiver free

Which Should You Choose?

Choose HappyFox if:

  • You want lower per-user costs—HappyFox starts at $21/mo, saving $4/mo compared to Hiver at $25/mo
  • Your team needs custom enterprise pricing—HappyFox offers negotiated terms for large deployments
  • You prioritize HappyFox's user experience and interface over price (both tools are similarly priced)

Choose Hiver if:

  • You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
  • You want more features built-in—Hiver offers 8 additional features across its plans
  • You prioritize Hiver's user experience and interface over price (both tools are similarly priced)

Hiver offers a free plan [1], eliminating the cost barrier for evaluation, while HappyFox requires paid subscription from the start. This gives Hiver a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Hiver's free tier, upgrading to a paid plan at approximately $25/mo provides substantial additional functionality. Compare this pricing path against HappyFox's tiering starting at $21/mo to assess total cost of ownership over 12 months. Hiver's 4 tiers provide flexibility at different budgets, while HappyFox's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Hiver is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.

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Frequently Asked Questions: HappyFox vs Hiver

Which is cheaper, HappyFox or Hiver?
As of March 2026, HappyFox starts at a lower price point. HappyFox starts at $21/mo while Hiver starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does HappyFox have vs Hiver?
HappyFox offers 4 pricing plans, while Hiver offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does HappyFox or Hiver offer a free plan?
Hiver offers a free plan, while HappyFox does not. If budget is a concern, Hiver lets you get started at no cost.
Can I save money by paying annually for HappyFox or Hiver?
Both HappyFox and Hiver offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular HappyFox plan?
The Pro plan is HappyFox's most popular tier, priced at $89/mo. Key features include Everything in Team, and:, Proactive Agent Collision, Task Management.
What is the most popular Hiver plan?
The Growth plan is Hiver's most popular tier, priced at $25/mo. Key features include Everything in Free, plus, Internal Knowledge Base, Followers & Collision Alerts.
Does HappyFox or Hiver offer custom enterprise pricing?
HappyFox offers a custom-priced enterprise tier for larger teams. Hiver lists all its pricing publicly.

Sources

  1. HappyFox Official PricingVendor pricing page
  2. Hiver Official PricingVendor pricing page

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