Heap vs Smartlook: Pricing Comparison 2026
Side-by-side pricing comparison of Heap and Smartlook. See all plans, features, and costs at a glance.
Bottom line: Both Heap and Smartlook offer free plans. Heap has 4 pricing tiers while Smartlook has 4.
Last updated: March 16, 2026
Heap vs Smartlook: Quick Pricing Facts
| Feature | Heap | Smartlook |
|---|---|---|
| Starting Price | Custom pricing | $79/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | usage-based | usage-based |
| Annual Discount | N/A | N/A |
Heap and Smartlook are both priced at Custom pricing, making them equally accessible Analytics tools. Together they offer 8 pricing plans with 20 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.
| Pricing Plans |  Heap Try it free |  Smartlook Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | |
| Tier 2 | Growth Custom pricing | ProPopular $79/monthCheapest $79 / year Includes
|
| Tier 3 | Pro Custom pricing | Business $199/monthCheapest $199 / year Includes
|
| Tier 4 | Premier Custom pricing | Enterprise Custom pricing Includes
|
Swipe to compare plans →
Smartlook
Smartlook offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Smartlook
Try Smartlook freeWhich Should You Choose?
Choose Heap if:
- •You prefer Heap's free tier features—features
- •You prioritize Heap's user experience and interface over price (both tools are similarly priced)
- •You prefer Heap's usage-based model with its 4-tier structure
Choose Smartlook if:
- •You prefer Smartlook's free tier features—Session recordings, Heatmaps
- •You want more features built-in—Smartlook offers 20 additional features across its plans
- •You prioritize Smartlook's user experience and interface over price (both tools are similarly priced)
Both Heap and Smartlook offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Heap includes multiple features, while Smartlook includes 5 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Heap vs Smartlook
How many pricing plans does Heap have vs Smartlook?
Does Heap or Smartlook offer a free plan?
Can I save money by paying annually for Heap or Smartlook?
What is the most popular Smartlook plan?
Does Heap or Smartlook offer custom enterprise pricing?
How do Heap and Smartlook compare for Analytics?
Sources
- Heap Official Pricing— Vendor pricing page
- Smartlook Official Pricing— Vendor pricing page
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