Help Scout vs Pylon: Pricing Comparison 2026
Side-by-side pricing comparison of Help Scout and Pylon. See all plans, features, and costs at a glance.
Bottom line: Help Scout starts at $25/mo, making it $25/mo cheaper than Pylon ($50/mo). Neither offers a free plan.
Last updated: July 6, 2026
Help Scout - Help Scout starts at $25/mo lower ($25/mo vs $50/mo).
Help Scout vs Pylon: Quick Pricing Facts
| Feature | Help Scout | Pylon |
|---|---|---|
| Starting Price | $25/mo | $50/mo |
| Number of Plans | 3 | 6 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Help Scout is the more affordable option, starting at $25/mo compared to Pylon's $50/mo. Both are Customer Support tools with 9 combined pricing plans and 24 features compared. At comparable tiers, the monthly price difference is $44.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Help Scout Try free |  Pylon Try free |
|---|---|---|
| Tier 1 | Standard $25/monthCheapest Includes
| Starter $59/month |
| Tier 2 | PlusPopular $45/monthCheapest Includes
| ProfessionalPopular $89/month |
| Tier 3 | Pro $75/monthCheapest Includes
| Enterprise $139/month |
| Tier 4 | - | AI Assistants $50/monthCheapest |
| Tier 5 | - | AI Agents $100/monthCheapest |
| Tier 6 | - | Account Intelligence Custom pricing |
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Frequently Asked Questions: Help Scout vs Pylon
Which is cheaper, Help Scout or Pylon?
How many pricing plans does Help Scout have vs Pylon?
What is the most popular Help Scout plan?
What is the most popular Pylon plan?
Does Help Scout or Pylon offer custom enterprise pricing?
How do Help Scout and Pylon compare for Customer Support?
Sources
- Help Scout Official Pricing- Vendor pricing page
- Pylon Official Pricing- Vendor pricing page
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