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Customer Support

Hiver vs Talkdesk: Pricing Comparison 2026

Side-by-side pricing comparison of Hiver and Talkdesk. See all plans, features, and costs at a glance.

Bottom line: Hiver starts at $25/mo and Talkdesk starts at Custom pricing. Compare all 6 pricing tiers side by side.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Hiver freeTry Talkdesk freePrice updated 3d agoPrice updated today
Best Value

Hiver - Hiver offers a free plan, offers 4 tiers vs 2.

Hiver vs Talkdesk: Quick Pricing Facts

FeatureHiverTalkdesk
Starting Price$25/moCustom pricing
Number of Plans42
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Hiver and Talkdesk are both priced at $25/mo, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 43 features compared, so the best choice comes down to which features match your needs.

Hiver stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Talkdesk
Talkdesk
Try free
Tier 1
FREE
$0/monthCheapest
Includes
  • Email & Knowledge Base
  • Shared Inboxes
  • Collaboration
  • Views
  • Out of Office
  • Slack
  • Help center
  • 24*7 email and live chat support
UNITED STATES & CANADA EXCLUSIVE
Custom pricing
Tier 2
GROWTH
$25/monthCheapest
Includes
  • AI Compose
  • AI Summarizer
  • Internal Knowledge Base
  • Followers & Collision Alerts
  • Custom Fields
  • Linked Conversations
  • Approvals
  • Automatic Assignment
  • Rule-based Automations
  • Analytics for Conversations
  • Basic integrations
REAL RESULTS
Custom pricing
Tier 3
PRO
$55/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • Customer Portal
  • SLA & Business hours
  • CSAT Surveys
  • Load-balanced assignment
  • CSAT & SLA-based workflows
  • CSAT & Sentiment Reports
  • Reports on Users, Tags & SLA
  • Custom Reports
  • Premium integrations
  • Onboarding assistance
-
Tier 4
ELITE
$85/monthCheapest
Includes
  • AI Agents
  • AI Copilot
  • AI QA
  • AI Insights COMING SOON
  • Skill-based routing
  • Custom Objects
  • Individual to Shared Inbox rules
  • Custom Roles
  • HIPAA compliance
  • OKTA SSO integration
  • Additional success services
  • Custom build hours
-

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Hiver

Gmail-based helpdesk for customer support teams

View all Hiver plans

Talkdesk

AI-first cloud contact center platform

View all Talkdesk plans

Frequently Asked Questions: Hiver vs Talkdesk

How many pricing plans does Hiver have vs Talkdesk?
Hiver offers 4 pricing plans, while Talkdesk offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Hiver or Talkdesk offer a free plan?
Hiver offers a free plan, while Talkdesk does not. If budget is a concern, Hiver lets you get started at no cost.
Does Hiver or Talkdesk offer custom enterprise pricing?
Talkdesk offers a custom-priced enterprise tier for larger teams. Hiver lists all its pricing publicly.
How do Hiver and Talkdesk compare for Customer Support?
Both Hiver and Talkdesk are Customer Support tools. Hiver offers 4 plans starting at $25/mo, while Talkdesk offers 2 plans starting at Custom pricing. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Hiver Official Pricing- Vendor pricing page
  2. Talkdesk Official Pricing- Vendor pricing page

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