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Hotjar vs Umami: Pricing Comparison 2026

Side-by-side pricing comparison of Hotjar and Umami. See all plans, features, and costs at a glance.

Bottom line: Umami starts at $20/mo, making it $29/mo cheaper than Hotjar ($49/mo). Hotjar offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Hotjar vs Umami: Quick Pricing Facts

FeatureHotjarUmami
Starting Price$49/mo$20/mo
Number of Plans43
Free TierYesYes
Pricing Modelusage-basedopen-source
Annual DiscountN/AN/A

Umami is the more affordable option, starting at $20/mo compared to Hotjar's $49/mo. Both are Analytics tools with 7 combined pricing plans and 37 features compared.

Both tools offer free plans, making them accessible for teams on a budget. Hotjar uses usage-based pricing while Umami uses open-source pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Analytics needs.

Pricing Plans
Tier 1
Free
$0/monthCheapest
Includes
  • 200k monthly sessions
  • 1 project
  • 1 month data access
  • Replays, Heatmaps & Funnels
  • Error & performance monitoring
  • Basic surveys
Start with Free
Hobby
$0/monthCheapest
Includes
  • 100K events per month
  • Up to 3 websites
  • 6 month data retention
  • Community support
Start with Hobby
Tier 2
GrowthPopular
$49/month
$39 / year
Includes
  • From 7k monthly sessions
  • 13 month data access
  • Zone-based heatmaps
  • Journey analysis
  • Impact quantification
  • Automated insights
Start with Growth
Pro
$20/monthCheapest
Includes
  • 1 million events per month
  • $0.00002 per additional event
  • Unlimited websites
  • Unlimited team members
  • 5 year data retention
  • Email support
Start with Pro
Tier 3
Pro
Custom pricing
Includes
  • From 1m+ monthly sessions
  • 3 projects
  • Precision filtering, retroactive
  • Multi-session replay summaries
  • Revenue goals & tracking
  • +115 Integrations
Start with Pro
Enterprise
Custom pricing
Includes
  • Custom pricing
  • Custom data retention
  • Uptime SLA
  • Enterprise support
Start with Enterprise
Tier 4
Enterprise
Custom pricing
Includes
  • Custom monthly sessions
  • Unlimited projects
  • Experience monitoring
  • Error summaries
  • Dedicated support & SLAs
Start with Enterprise

Swipe to compare plans →

Hotjar

Heatmaps, session recordings, and feedback for UX insights

View all Hotjar plans

Umami

Open-source, privacy-focused alternative to Google Analytics

View all Umami plans
Our Pick

Hotjar

Hotjar offers a free plan, offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Hotjar

Try Hotjar free

Which Should You Choose?

Choose Hotjar if:

  • You prefer Hotjar's free tier features—200k monthly sessions, 1 project
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Hotjar offers 9 additional features across its plans

Choose Umami if:

  • You want lower per-user costs—Umami starts at $20/mo, saving $29/mo compared to Hotjar at $49/mo
  • You prefer Umami's free tier features—100K events per month, Up to 3 websites
  • Umami's 3-tier open-source structure gives clearer cost visibility for budget planning

Both Hotjar and Umami offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Hotjar includes 6 features, while Umami includes 4 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.

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Frequently Asked Questions: Hotjar vs Umami

Which is cheaper, Hotjar or Umami?
As of March 2026, Umami starts at a lower price point. Hotjar starts at $49/mo while Umami starts at $20/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Hotjar have vs Umami?
Hotjar offers 4 pricing plans, while Umami offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Hotjar or Umami offer a free plan?
Yes, both Hotjar and Umami offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Hotjar or Umami?
Both Hotjar and Umami offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Hotjar plan?
The Growth plan is Hotjar's most popular tier, priced at $49/mo. Key features include From 7k monthly sessions, 13 month data access, Zone-based heatmaps.
Does Hotjar or Umami offer custom enterprise pricing?
Yes, both Hotjar and Umami offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Hotjar and Umami use?
Hotjar uses a usage-based pricing model, while Umami uses open-source pricing. The right model depends on your team size and usage patterns.

Sources

  1. Hotjar Official PricingVendor pricing page
  2. Umami Official PricingVendor pricing page

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