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Customer Support

Intercom vs Missive: Pricing Comparison 2026

Side-by-side pricing comparison of Intercom and Missive. See all plans, features, and costs at a glance.

Bottom line: Missive starts at $14/mo, making it $15/mo cheaper than Intercom ($29/mo). Neither offers a free plan.

Last updated: August 10, 2026

Data compiled by Arthur Jacquemin
Updated August 10, 2026
Best Value

Missive - Missive starts at $15/mo lower ($14/mo vs $29/mo).

Intercom vs Missive: Quick Pricing Facts

FeatureIntercomMissive
Starting Price$29/mo$14/mo
Number of Plans33
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Missive is the more affordable option, starting at $14/mo compared to Intercom's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 42 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Intercom
Intercom
Try free
Missive
Missive
Try free
Tier 1
Essential
$29/month
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Starter
$14/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Email, SMS, social accounts
  • Team spaces and inboxes
  • Conversations and tasks
  • SOC 2 Type II compliance
Tier 2
Advanced
$85/month
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Productive
$24/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • Up to 50 users
  • Integrations with external tools
  • Rules & automations
  • Basic analytics & reporting
  • API access
Tier 3
Expert
$132/month
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Business
$36/monthCheapest
Includes
  • Billed yearly
  • Billed monthly
  • Everything in
  • plus
  • SAML SSO
  • IP restriction
  • Advanced analytics & reporting
  • Personalized team onboarding
  • Personalized team onboarding

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Intercom

AI-powered customer messaging and support platform

View all Intercom plans

Missive

Team inbox and chat app for collaborative email

View all Missive plans

What Reviewers Say

Frequently Asked Questions: Intercom vs Missive

Which is cheaper, Intercom or Missive?
As of August 2026, Missive starts at a lower price point. Intercom starts at $29/mo while Missive starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Intercom have vs Missive?
Intercom offers 3 pricing plans, while Missive offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Intercom or Missive?
Both Intercom and Missive offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
How do Intercom and Missive compare for Customer Support?
Both Intercom and Missive are Customer Support tools. Intercom offers 3 plans starting at $29/mo, while Missive offers 3 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Intercom Official Pricing- Vendor pricing page
  2. Missive Official Pricing- Vendor pricing page

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