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Customer Support

LiveChat vs Talkdesk: Pricing Comparison 2026

Side-by-side pricing comparison of LiveChat and Talkdesk. See all plans, features, and costs at a glance.

Bottom line: LiveChat starts at $19/mo, making it $66/mo cheaper than Talkdesk ($85/mo). Neither offers a free plan.

Last updated: August 17, 2026

Data compiled by Arthur Jacquemin
Updated August 17, 2026
Try LiveChat freeTry Talkdesk freePrice updated yesterdayPrice updated yesterday
Best Value

LiveChat - LiveChat starts at $66/mo lower ($19/mo vs $85/mo).

LiveChat vs Talkdesk: Quick Pricing Facts

FeatureLiveChatTalkdesk
Starting Price$19/mo$85/mo
Number of Plans44
Free TierNoNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

LiveChat is the more affordable option, starting at $19/mo compared to Talkdesk's $85/mo. Both are Customer Support tools with 8 combined pricing plans and 60 features compared.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
LiveChat
LiveChat
Try free
Talkdesk
Talkdesk
Try free
Tier 1
Starter
$19/monthCheapest
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Start with Starter
Digital Essentials
$85/month
Includes
  • CXA
  • Digital Engagement (Email, Chat, SMS, Social Messaging)
  • Studio & Routing
  • Connections
  • API Access
  • Real-time Dashboards (Live)
  • Guardian
Start with Digital Essentials
Tier 2
Team
$49/monthCheapest
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Start with Team
Voice Essentials
$105/month
Includes
  • CXA
  • Voice Engagement
  • Speech Recognition
  • Voicemail Transcription
  • Studio & Routing
  • Business Intelligence (Explore)
  • API Access
Start with Voice Essentials
Tier 3
Business
$79/monthCheapest
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Start with Business
Elite
$165/month
Includes
  • Custom Reporting with Live and Explore
  • Screen Recording
  • Performance Management
  • Workforce Management
  • Automated Notifications
Start with Elite
Tier 4
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Support from Product Expert
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)
Start with Enterprise
Industry Experience CloudsPopular
$225/monthCheapest
Includes
  • Financial Services
  • Insurance
  • Healthcare & Life Sciences
  • Retail & Consumer Goods
  • Travel & Hospitality
  • Utilities
  • Commercial & Residential Services
  • Government (custom-priced)
Start with Industry Experience Clouds

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LiveChat

Live chat and help desk software for customer service

View all LiveChat plans

Talkdesk

AI-first cloud contact center platform

View all Talkdesk plans

Frequently Asked Questions: LiveChat vs Talkdesk

Which is cheaper, LiveChat or Talkdesk?
As of August 2026, LiveChat starts at a lower price point. LiveChat starts at $19/mo while Talkdesk starts at $85/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does LiveChat have vs Talkdesk?
LiveChat offers 4 pricing plans, while Talkdesk offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
What is the most popular Talkdesk plan?
The Industry Experience Clouds plan is Talkdesk's most popular tier, priced at $225/mo. Key features include Financial Services, Insurance, Healthcare & Life Sciences.
Does LiveChat or Talkdesk offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Talkdesk lists all its pricing publicly.
How do LiveChat and Talkdesk compare for Customer Support?
Both LiveChat and Talkdesk are Customer Support tools. LiveChat offers 4 plans starting at $19/mo, while Talkdesk offers 4 plans starting at $85/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. LiveChat Official Pricing- Vendor pricing page
  2. Talkdesk Official Pricing- Vendor pricing page

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