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Chatwoot vs LiveChat: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and LiveChat. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo and LiveChat starts at $19/mo. Compare all 8 pricing tiers side by side.

Last updated: June 22, 2026

Data compiled by Arthur Jacquemin
Updated June 22, 2026
Try Chatwoot freeTry LiveChat freePrice updated yesterdayPrice updated yesterday
Best Value

Chatwoot - Chatwoot for multi-channel on a budget; LiveChat for a best-in-class chat experience.

Chatwoot vs LiveChat: Quick Pricing Facts

FeatureChatwootLiveChat
Starting Price$19/mo$19/mo
Number of Plans44
Free TierYesNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Chatwoot and LiveChat are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 56 features compared, so the best choice comes down to which features match your needs.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
LiveChat
LiveChat
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Starter
$19/month
Includes
  • Text Intelligence
  • Track up to 100 visitors
  • 1 recurring campaign
  • 60-day chat history
  • Basic widget customization
  • 24/7/365 Support
  • 1 user
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Team
$49/month
Includes
  • Text Intelligence
  • Track up to 400 visitors
  • Unlimited campaigns
  • Unlimited chat history
  • Full widget customization
  • Basic reporting
  • Unlimited users
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Business
$79/month
Includes
  • Text Intelligence
  • Track up to 1000 visitors
  • Work scheduler
  • Staffing prediction
  • On-demand reporting
  • Advanced reporting
  • Agent performance
  • SMS and Apple Messages for Business
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Enterprise
Custom pricing
Includes
  • Text Intelligence
  • Customize tracking limit
  • Dedicated account manager
  • Dedicated onboarding
  • White label chat widget
  • Software engineer support
  • Single Sign-on (SSO)
  • HIPAA Compliance
  • Alternative payment terms
  • Professional services
  • Service level agreements (SLAs)

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Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

LiveChat

Live chat and help desk software for customer service

View all LiveChat plans
Our Pick

Chatwoot

Chatwoot for multi-channel on a budget; LiveChat for a best-in-class chat experience.

Based on pricing data only. Review the full comparison below for your specific needs.

Try Chatwoot freeFree plan available

Which Should You Choose?

Choose Chatwoot if:

  • You want an open-source platform with email, chat, and social in one place
  • You need a self-hosted deployment option with no per-agent fees
  • Your team handles multi-channel support beyond just live chat

Choose LiveChat if:

  • You need a polished, purpose-built live chat tool
  • You want LiveChat's extensive bot marketplace and integration library
  • Your primary use case is sales and support via live chat

LiveChat is a purpose-built live chat platform starting at $20/agent/month with a large integration marketplace. Chatwoot is a broader open-source support platform covering email, chat, social, and more. LiveChat has more polish and more chat-specific features. Chatwoot has broader channel coverage at lower cost. For teams that want a dedicated chat tool, LiveChat is better. For multi-channel support on a budget, Chatwoot wins.

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Frequently Asked Questions: Chatwoot vs LiveChat

Which is cheaper, Chatwoot or LiveChat?
As of June 2026, both Chatwoot and LiveChat start at the same price of $19/mo. Compare their features at each tier to determine which offers better value for your needs.
How many pricing plans does Chatwoot have vs LiveChat?
Chatwoot offers 4 pricing plans, while LiveChat offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or LiveChat offer a free plan?
Chatwoot offers a free plan, while LiveChat does not. If budget is a concern, Chatwoot lets you get started at no cost.
Does Chatwoot or LiveChat offer custom enterprise pricing?
LiveChat offers a custom-priced enterprise tier for larger teams. Chatwoot lists all its pricing publicly.
What pricing models do Chatwoot and LiveChat use?
Chatwoot uses a open-source pricing model, while LiveChat uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and LiveChat compare for Customer Support?
Both Chatwoot and LiveChat are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while LiveChat offers 4 plans starting at $19/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. LiveChat Official Pricing- Vendor pricing page

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