Chatwoot vs LiveChat: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and LiveChat. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo and LiveChat starts at $19/mo. Compare all 8 pricing tiers side by side.
Last updated: March 16, 2026
Chatwoot vs LiveChat: Quick Pricing Facts
| Feature | Chatwoot | LiveChat |
|---|---|---|
| Starting Price | $19/mo | $19/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Chatwoot and LiveChat are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 56 features compared, so the best choice comes down to which features match your needs.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while LiveChat uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  LiveChat Try it free |
|---|---|---|
| Tier 1 | Starter $19/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| Team $49/month Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| Business $79/month Includes
|
| Tier 4 | Enterprise $99/monthCheapest Includes
| Enterprise Custom pricing Includes
|
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Chatwoot
Chatwoot offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You prioritize Chatwoot's user experience and interface over price (both tools are similarly priced)
- •You prefer Chatwoot's open-source model with its 4-tier structure
Choose LiveChat if:
- •You want more features built-in—LiveChat offers 10 additional features across its plans
- •Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments
- •You prioritize LiveChat's user experience and interface over price (both tools are similarly priced)
Chatwoot offers a free plan [1], eliminating the cost barrier for evaluation, while LiveChat requires paid subscription from the start. This gives Chatwoot a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Chatwoot's free tier, upgrading to a paid plan at approximately $19/mo provides substantial additional functionality. Compare this pricing path against LiveChat's tiering starting at $19/mo to assess total cost of ownership over 12 months. Chatwoot's 4 tiers provide flexibility at different budgets, while LiveChat's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Chatwoot is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Chatwoot vs LiveChat
Which is cheaper, Chatwoot or LiveChat?
How many pricing plans does Chatwoot have vs LiveChat?
Does Chatwoot or LiveChat offer a free plan?
Does Chatwoot or LiveChat offer custom enterprise pricing?
What pricing models do Chatwoot and LiveChat use?
How do Chatwoot and LiveChat compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- LiveChat Official Pricing— Vendor pricing page
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