LiveChat vs Zoho Desk: Pricing Comparison 2026
Side-by-side pricing comparison of LiveChat and Zoho Desk. See all plans, features, and costs at a glance.
Bottom line: Zoho Desk starts at $7/mo, making it $12/mo cheaper than LiveChat ($19/mo). Zoho Desk offers a free plan.
Last updated: March 16, 2026
LiveChat vs Zoho Desk: Quick Pricing Facts
| Feature | LiveChat | Zoho Desk |
|---|---|---|
| Starting Price | $19/mo | $7/mo |
| Number of Plans | 4 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Zoho Desk is the more affordable option, starting at $7/mo compared to LiveChat's $19/mo. Both are Customer Support tools with 9 combined pricing plans and 72 features compared.
Zoho Desk stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  LiveChat Try it free |  Zoho Desk Try it free |
|---|---|---|
| Tier 1 | Starter $19/month Includes
| Free $0/monthCheapest Includes
|
| Tier 2 | Team $49/month Includes
| Express $7/monthCheapest $7 / year Includes
|
| Tier 3 | Business $79/month Includes
| Standard $14/monthCheapest $14 / year Includes
|
| Tier 4 | Enterprise Custom pricing Includes
| ProfessionalPopular $23/monthCheapest $23 / year Includes
|
| Tier 5 | — | Enterprise $40/monthCheapest $40 / year Includes
|
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Zoho Desk
Zoho Desk offers a free plan, starts at $12/mo lower ($7/mo vs $19/mo), offers 5 tiers vs 4.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Zoho Desk
Try Zoho Desk freeWhich Should You Choose?
Choose LiveChat if:
- •Your team needs custom enterprise pricing—LiveChat offers negotiated terms for large deployments
- •LiveChat's 4-tier per-seat structure gives clearer cost visibility for budget planning
- •LiveChat's feature bundling aligns with how Customer Support teams actually work day-to-day
Choose Zoho Desk if:
- •You want lower per-user costs—Zoho Desk starts at $7/mo, saving $12/mo compared to LiveChat at $19/mo
- •You need a free plan with Gestion des tickets facilitée par e-mail, 3 licences utilisateur—Zoho Desk offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Zoho Desk offers 6 additional features across its plans
Zoho Desk is the more affordable choice [1], starting at $7/mo compared to LiveChat's $19/mo. For a 50-person team on paid plans, this translates to Zoho Desk saving approximately $600/month. Zoho Desk offers 5 pricing tiers compared to LiveChat's 4, giving you more granular control over scaling costs as your team grows. Across all tiers, Zoho Desk provides 39 total features versus 33 for LiveChat, offering a richer feature set depending on your specific needs. The pricing math favors Zoho Desk for most team sizes. LiveChat becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: LiveChat vs Zoho Desk
Which is cheaper, LiveChat or Zoho Desk?
How many pricing plans does LiveChat have vs Zoho Desk?
Does LiveChat or Zoho Desk offer a free plan?
Can I save money by paying annually for LiveChat or Zoho Desk?
What is the most popular Zoho Desk plan?
Does LiveChat or Zoho Desk offer custom enterprise pricing?
How do LiveChat and Zoho Desk compare for Customer Support?
Sources
- LiveChat Official Pricing— Vendor pricing page
- Zoho Desk Official Pricing— Vendor pricing page
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