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Customer Support

Olark vs Plain: Pricing Comparison 2026

Side-by-side pricing comparison of Olark and Plain. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $6/mo cheaper than Plain ($35/mo). Neither offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Olark freeTry Plain freePrice updated 10d agoPrice updated 10d ago
Best Value

Olark - Olark starts at $6/mo lower ($29/mo vs $35/mo).

Olark vs Plain: Quick Pricing Facts

FeatureOlarkPlain
Starting Price$29/mo$35/mo
Number of Plans23
Free TierNoNo
Pricing Modelper-seatusage-based
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to Plain's $35/mo. Both are Customer Support tools with 5 combined pricing plans and 16 features compared.

Olark uses per-seat pricing while Plain uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Olark
Plain
Tier 1
Olark Standard
$29/monthCheapest
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Foundation
$35/month
Start with Foundation
Tier 2
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Horizon
$299/monthCheapest
Start with Horizon
Tier 3
-
Frontier
Custom pricing
Start with Frontier

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Olark

Live chat software for sales and customer support

View all Olark plans

Plain

API-first customer support platform for B2B teams

View all Plain plans

Frequently Asked Questions: Olark vs Plain

Which is cheaper, Olark or Plain?
As of July 2026, Olark starts at a lower price point. Olark starts at $29/mo while Plain starts at $35/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Olark have vs Plain?
Olark offers 2 pricing plans, while Plain offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Olark or Plain offer custom enterprise pricing?
Yes, both Olark and Plain offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Olark and Plain use?
Olark uses a per-seat pricing model, while Plain uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Olark and Plain compare for Customer Support?
Both Olark and Plain are Customer Support tools. Olark offers 2 plans starting at $29/mo, while Plain offers 3 plans starting at $35/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Olark Official Pricing- Vendor pricing page
  2. Plain Official Pricing- Vendor pricing page

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