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Customer Support

Olark vs Zoho Desk: Pricing Comparison 2026

Side-by-side pricing comparison of Olark and Zoho Desk. See all plans, features, and costs at a glance.

Bottom line: Zoho Desk starts at $7/mo, making it $22/mo cheaper than Olark ($29/mo). Zoho Desk offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Olark freeTry Zoho Desk freeAffiliatePrice updated 11d agoUpdated this month
Best Value

Zoho Desk - Zoho Desk offers a free plan, starts at $22/mo lower ($7/mo vs $29/mo), offers 5 tiers vs 2.

Olark vs Zoho Desk: Quick Pricing Facts

FeatureOlarkZoho Desk
Starting Price$29/mo$7/mo
Number of Plans25
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho Desk is the more affordable option, starting at $7/mo compared to Olark's $29/mo. Both are Customer Support tools with 7 combined pricing plans and 55 features compared.

Zoho Desk stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Olark
Zoho Desk
Zoho Desk
Try freeAffiliate
Tier 1
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Free
$0/monthCheapest
Includes
  • Gestion des tickets facilitée par e-mail
  • 3 licences utilisateur
Start with Free
Tier 2
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Express
$7/monthCheapest
$7 / year
Includes
  • Messagerie électronique
  • Réseaux sociaux
  • Formulaires Web
  • Attribution directe
  • Workflows
  • Domaine personnalisé
  • Remontées multi-niveaux
  • Calendrier et historique des tickets
  • Gestion des contacts
Start with Express
Tier 3
-
Standard
$14/monthCheapest
$14 / year
Includes
  • Messagerie professionnelle
  • Messagerie instantanée
  • Forum communautaire
  • IA générative
  • Modes de travail
  • Base de connaissances
  • Widget de libre-service ASAP
  • Niveaux de satisfaction client
  • Rapports et tableaux de bord personnalisés
Start with Standard
Tier 4
-
ProfessionalPopular
$23/monthCheapest
$23 / year
Includes
  • Téléphonie
  • Blueprints
  • Multiservice
  • Attribution de tickets circulaire
  • Champs de recherche personnalisés
  • Centre d'assistance multilingue
  • Génération de tickets parent-enfant
  • Actions personnalisées
  • Webhooks
Start with Professional
Tier 5
-
Enterprise
$40/monthCheapest
$40 / year
Includes
  • Agents IA
  • Robot de réponse
  • Zia, assistante IA
  • Tchat en direct (Zoho SalesIQ)
  • Conversations guidées
  • Attribution basée sur les compétences
  • IVR multiniveau
  • Centre d'assistance multimarque
  • Modules personnalisés
  • Sandbox
Start with Enterprise

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Olark

Live chat software for sales and customer support

View all Olark plans

Zoho Desk

Context-aware helpdesk software from Zoho

View all Zoho Desk plans

Frequently Asked Questions: Olark vs Zoho Desk

Which is cheaper, Olark or Zoho Desk?
As of July 2026, Zoho Desk starts at a lower price point. Olark starts at $29/mo while Zoho Desk starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Olark have vs Zoho Desk?
Olark offers 2 pricing plans, while Zoho Desk offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Olark or Zoho Desk offer a free plan?
Zoho Desk offers a free plan, while Olark does not. If budget is a concern, Zoho Desk lets you get started at no cost.
Can I save money by paying annually for Olark or Zoho Desk?
Both Olark and Zoho Desk offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Zoho Desk plan?
The Professional plan is Zoho Desk's most popular tier, priced at $23/mo. Key features include Téléphonie, Blueprints, Multiservice.
Does Olark or Zoho Desk offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. Zoho Desk lists all its pricing publicly.
How do Olark and Zoho Desk compare for Customer Support?
Both Olark and Zoho Desk are Customer Support tools. Olark offers 2 plans starting at $29/mo, while Zoho Desk offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Olark Official Pricing- Vendor pricing page
  2. Zoho Desk Official Pricing- Vendor pricing page

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