Chatwoot vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Olark. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $10/mo cheaper than Olark ($29/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Chatwoot - Chatwoot for multi-channel needs; Olark only if you need a standalone chat widget.
Chatwoot vs Olark: Quick Pricing Facts
| Feature | Chatwoot | Olark |
|---|---|---|
| Starting Price | $19/mo | $29/mo |
| Number of Plans | 4 | 2 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Olark's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 39 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Olark uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Olark Try free |
|---|---|---|
| Tier 1 | Olark Standard $29/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| Olark Pro Custom pricing Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| - |
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Ready to get started? Try either tool free — no credit card required.
Chatwoot
Chatwoot for multi-channel needs; Olark only if you need a standalone chat widget.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Chatwoot freeFree plan availableWhich Should You Choose?
Choose Chatwoot if:
- •You need a multi-channel support platform beyond just live chat
- •You want open-source software with email and social in addition to chat
- •Your team values self-hosting capability
Choose Olark if:
- •You need a simple, affordable live chat widget for your website
- •You want basic automation and cobrowsing without multi-channel complexity
- •Your team only needs chat - not email, social, or ticketing
Olark is a simple live chat tool starting at $29/agent/month. Chatwoot is a broader multi-channel support platform. If all you need is a chat widget, Olark is simpler and purpose-built. If you need chat plus email, social media, and WhatsApp in one inbox, Chatwoot is more capable. Chatwoot's self-hosted tier also beats Olark on cost at scale.
Frequently Asked Questions: Chatwoot vs Olark
Which is cheaper, Chatwoot or Olark?
How many pricing plans does Chatwoot have vs Olark?
Does Chatwoot or Olark offer a free plan?
Does Chatwoot or Olark offer custom enterprise pricing?
What pricing models do Chatwoot and Olark use?
How do Chatwoot and Olark compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Olark Official Pricing- Vendor pricing page
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