Chatwoot vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Olark. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $10/mo cheaper than Olark ($29/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs Olark: Quick Pricing Facts
| Feature | Chatwoot | Olark |
|---|---|---|
| Starting Price | $19/mo | $29/mo |
| Number of Plans | 4 | 2 |
| Free Tier | Yes | No |
| Pricing Model | open-source | per-seat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Olark's $29/mo. Both are Customer Support tools with 6 combined pricing plans and 39 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Olark uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Olark Try it free |
|---|---|---|
| Tier 1 | Olark Standard $29/month Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| Olark Pro Custom pricing Includes
|
| Tier 3 | Business $39/monthCheapest Includes
| — |
| Tier 4 | Enterprise $99/monthCheapest Includes
| — |
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Chatwoot
Chatwoot offers a free plan, starts at $10/mo lower ($19/mo vs $29/mo), offers 4 tiers vs 2.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You want lower per-user costs—Chatwoot starts at $19/mo, saving $10/mo compared to Olark at $29/mo
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Chatwoot offers 7 additional features across its plans
Choose Olark if:
- •Your team needs custom enterprise pricing—Olark offers negotiated terms for large deployments
- •Olark's 2-tier per-seat structure gives clearer cost visibility for budget planning
- •Olark's feature bundling aligns with how Customer Support teams actually work day-to-day
Chatwoot is the more affordable choice [1], starting at $19/mo compared to Olark's $29/mo. For a 50-person team on paid plans, this translates to Chatwoot saving approximately $500/month. Chatwoot offers 4 pricing tiers compared to Olark's 2, giving you more granular control over scaling costs as your team grows. Across all tiers, Chatwoot provides 23 total features versus 16 for Olark, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Chatwoot offers the better cost-to-value ratio. Consider Olark only if its unique capabilities directly address a gap Chatwoot cannot fill.
Frequently Asked Questions: Chatwoot vs Olark
Which is cheaper, Chatwoot or Olark?
How many pricing plans does Chatwoot have vs Olark?
Does Chatwoot or Olark offer a free plan?
Does Chatwoot or Olark offer custom enterprise pricing?
What pricing models do Chatwoot and Olark use?
How do Chatwoot and Olark compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Olark Official Pricing— Vendor pricing page
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