Pylon vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Pylon and Tidio. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $26/mo cheaper than Pylon ($50/mo). Tidio offers a free plan.
Last updated: July 6, 2026
Tidio - Tidio offers a free plan, starts at $25.83/mo lower ($24.17/mo vs $50/mo).
Pylon vs Tidio: Quick Pricing Facts
| Feature | Pylon | Tidio |
|---|---|---|
| Starting Price | $50/mo | $24.17/mo |
| Number of Plans | 6 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to Pylon's $50/mo. Both are Customer Support tools with 11 combined pricing plans and 19 features compared.
Tidio stands out with a free plan for getting started. Pylon uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Pylon Try free |  Tidio Try free |
|---|---|---|
| Tier 1 | Starter $59/month | Free $0/monthCheapest Includes
|
| Tier 2 | ProfessionalPopular $89/month | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Enterprise $139/month | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | AI Assistants $50/monthCheapest | Plus $749/month $749 / year Includes
|
| Tier 5 | AI Agents $100/monthCheapest | Premium Custom pricing Includes
|
| Tier 6 | Account Intelligence Custom pricing | - |
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Frequently Asked Questions: Pylon vs Tidio
Which is cheaper, Pylon or Tidio?
How many pricing plans does Pylon have vs Tidio?
Does Pylon or Tidio offer a free plan?
Can I save money by paying annually for Pylon or Tidio?
What is the most popular Pylon plan?
Does Pylon or Tidio offer custom enterprise pricing?
What pricing models do Pylon and Tidio use?
Sources
- Pylon Official Pricing- Vendor pricing page
- Tidio Official Pricing- Vendor pricing page
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