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Customer Support

Tawk.to vs Tidio: Pricing Comparison 2026

Side-by-side pricing comparison of Tawk.to and Tidio. See all plans, features, and costs at a glance.

Bottom line: Both Tawk.to and Tidio offer free plans. Tawk.to has 1 pricing tiers while Tidio has 5.

Last updated: July 2, 2026

Data compiled by Arthur Jacquemin
Updated July 2, 2026
Try Tawk.to freeTry Tidio freeUpdated this monthUpdated this month
Best Value

Tidio - Tidio offers a free plan, offers 5 tiers vs 1.

Tawk.to vs Tidio: Quick Pricing Facts

FeatureTawk.toTidio
Starting PriceCustom pricing$24.17/mo
Number of Plans15
Free TierYesYes
Pricing Modelfreemiumfreemium
Annual DiscountN/AN/A

Tawk.to and Tidio are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 24 features compared, so the best choice comes down to which features match your needs.

Both tools offer free plans, making them accessible for teams on a budget.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Tawk.to
Tawk.to
Try free
Tier 1
Forever Free
$0/monthCheapest
Includes
  • Live Chat Software
  • Email Ticketing System
  • Hosted Knowledge Base
  • CRM
  • Chat Pages
Free
$0/monthCheapest
Includes
  • 50 Billable conversations
  • 100 visitors reached
  • Live chat & Ticketing
Tier 2
-
Starter
$24/monthCheapest
$24 / year
Includes
  • 100 Billable conversations
  • 50 Lyro AI Agent conversations
  • Live chat & Ticketing
  • Basic analytics
Tier 3
-
Growth
$49/monthCheapest
$49 / year
Includes
  • From 250 Billable conversations
  • Advanced analytics
  • User permissions
  • Automatic chat assignment
Tier 4
-
Plus
$749/monthCheapest
$749 / year
Includes
  • Custom Billable conversations
  • Departments
  • Multiproject
  • Custom branding
Tier 5
-
Premium
Custom pricing
Includes
  • Custom Billable conversations
  • Guaranteed 50% Lyro AI resolution rate
  • Pay-per-resolution billing
  • Mobile SDK

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Tawk.to

Free live chat and customer communication platform

View all Tawk.to plans

Tidio

Live chat, chatbot, and email marketing for businesses

View all Tidio plans

Frequently Asked Questions: Tawk.to vs Tidio

How many pricing plans does Tawk.to have vs Tidio?
Tawk.to offers 1 pricing plan, while Tidio offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Tawk.to or Tidio offer a free plan?
Yes, both Tawk.to and Tidio offer free plans. Compare the feature limits of each free tier to see which better fits your use case before upgrading.
Can I save money by paying annually for Tawk.to or Tidio?
Both Tawk.to and Tidio offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Tawk.to or Tidio offer custom enterprise pricing?
Tidio offers a custom-priced enterprise tier for larger teams. Tawk.to lists all its pricing publicly.
How do Tawk.to and Tidio compare for Customer Support?
Both Tawk.to and Tidio are Customer Support tools. Tawk.to offers 1 plan starting at Custom pricing, while Tidio offers 5 plans starting at $24.17/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Tawk.to Official Pricing- Vendor pricing page
  2. Tidio Official Pricing- Vendor pricing page

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