Tidio vs Unthread: Pricing Comparison 2026
Side-by-side pricing comparison of Tidio and Unthread. See all plans, features, and costs at a glance.
Bottom line: Tidio starts at $24.17/mo, making it $51/mo cheaper than Unthread ($75/mo). Tidio offers a free plan.
Last updated: March 16, 2026
Tidio vs Unthread: Quick Pricing Facts
| Feature | Tidio | Unthread |
|---|---|---|
| Starting Price | $24.17/mo | $75/mo |
| Number of Plans | 5 | 3 |
| Free Tier | Yes | No |
| Pricing Model | freemium | flat |
| Annual Discount | N/A | N/A |
Tidio is the more affordable option, starting at $24.17/mo compared to Unthread's $75/mo. Both are Customer Support tools with 8 combined pricing plans and 45 features compared.
Tidio stands out with a free plan for getting started. Tidio uses freemium pricing while Unthread uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Tidio Try it free |  Unthread Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| Basic $75/month $900 / year Includes
|
| Tier 2 | Starter $24/monthCheapest $24 / year Includes
| ProPopular Custom pricing Includes
|
| Tier 3 | Growth $49/monthCheapest $49 / year Includes
| Enterprise Custom pricing Includes
|
| Tier 4 | Plus $749/monthCheapest $749 / year Includes
| — |
| Tier 5 | Premium Custom pricing Includes
| — |
Swipe to compare plans →
Tidio
Tidio offers a free plan, starts at $50.83/mo lower ($24.17/mo vs $75/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Tidio
Try Tidio freeWhich Should You Choose?
Choose Tidio if:
- •You want lower per-user costs—Tidio starts at $24.17/mo, saving $50.83/mo compared to Unthread at $75/mo
- •You need a free plan with 50 Billable conversations, 100 visitors reached—Tidio offers no-cost access with no credit card required
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
Choose Unthread if:
- •You want more features built-in—Unthread offers 7 additional features across its plans
- •You want Unthread's approach to incremental feature unlocking across its 3 pricing tiers
- •Unthread's feature bundling aligns with how Customer Support teams actually work day-to-day
Tidio is the more affordable choice [1], starting at $24.17/mo compared to Unthread's $75/mo. For a 50-person team on paid plans, this translates to Tidio saving approximately $2542/month. Tidio offers 5 pricing tiers compared to Unthread's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Tidio provides 19 total features versus 26 for Unthread, offering a more focused toolset depending on your specific needs. The pricing math favors Tidio for most team sizes. Unthread becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Tidio vs Unthread
Which is cheaper, Tidio or Unthread?
How many pricing plans does Tidio have vs Unthread?
Does Tidio or Unthread offer a free plan?
Can I save money by paying annually for Tidio or Unthread?
What is the most popular Unthread plan?
Does Tidio or Unthread offer custom enterprise pricing?
What pricing models do Tidio and Unthread use?
Sources
- Tidio Official Pricing— Vendor pricing page
- Unthread Official Pricing— Vendor pricing page
Related Articles
Track Price Changes
Get notified when pricing changes for these tools.