Freshdesk vs Tidio: Pricing Comparison 2026
Side-by-side pricing comparison of Freshdesk and Tidio. See all plans, features, and costs at a glance.
Bottom line: Freshdesk starts at $19/mo, making it $5/mo cheaper than Tidio ($24.17/mo). Tidio offers a free plan.
Last updated: July 6, 2026
Tidio - Tidio offers a free plan, offers 5 tiers vs 3.
Freshdesk vs Tidio: Quick Pricing Facts
| Feature | Freshdesk | Tidio |
|---|---|---|
| Starting Price | $19/mo | $24.17/mo |
| Number of Plans | 3 | 5 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | freemium |
| Annual Discount | N/A | N/A |
Freshdesk is the more affordable option, starting at $19/mo compared to Tidio's $24.17/mo. Both are Customer Support tools with 8 combined pricing plans and 19 features compared.
Tidio stands out with a free plan for getting started. Freshdesk uses per-seat pricing while Tidio uses freemium pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Freshdesk Try freeAffiliate |  Tidio Try free |
|---|---|---|
| Tier 1 | Growth $19/month | Free $0/monthCheapest Includes
|
| Tier 2 | ProPopular $55/month | Starter $24/monthCheapest $24 / year Includes
|
| Tier 3 | Enterprise $89/month | Growth $49/monthCheapest $49 / year Includes
|
| Tier 4 | - | Plus $749/monthCheapest $749 / year Includes
|
| Tier 5 | - | Premium Custom pricing Includes
|
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Frequently Asked Questions: Freshdesk vs Tidio
Which is cheaper, Freshdesk or Tidio?
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Does Freshdesk or Tidio offer a free plan?
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Does Freshdesk or Tidio offer custom enterprise pricing?
What pricing models do Freshdesk and Tidio use?
Sources
- Freshdesk Official Pricing- Vendor pricing page
- Tidio Official Pricing- Vendor pricing page
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