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Bigin by Zoho vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Bigin by Zoho and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Bigin by Zoho starts at $9/mo, making it $5/mo cheaper than Zoho CRM ($14/mo). Bigin by Zoho offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Bigin by Zoho vs Zoho CRM: Quick Pricing Facts

FeatureBigin by ZohoZoho CRM
Starting Price$9/mo$14/mo
Number of Plans45
Free TierYesNo
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Bigin by Zoho is the more affordable option, starting at $9/mo compared to Zoho CRM's $14/mo. Both are CRM tools with 9 combined pricing plans and 35 features compared.

Bigin by Zoho stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Bigin by Zoho
Bigin by Zoho
Try it free
Zoho CRM
Zoho CRM
Try it free
Tier 1
Free
$0/monthCheapest
Start with Free
Standard
$14/month
Includes
  • Workflows & assignment rules
  • Cadences
  • Reports & dashboards
  • Sales forecasting
  • Self service kiosks
  • WhatsApp Business
Start with Standard
Tier 2
Express
$9/monthCheapest
Start with Express
Professional
$23/month
Includes
  • CPQ
  • Email intelligence
  • Process automation
  • Widgets
  • Inventory management
  • Google Ads integration
Start with Professional
Tier 3
Premier
$15/monthCheapest
Start with Premier
EnterprisePopular
$40/month
Includes
  • AI sales assistant
  • Journey orchestration
  • Territory management
  • Custom functions
  • Wizards
  • Customer portals
Start with Enterprise
Tier 4
Bigin 360
$21/monthCheapest
Start with Bigin 360
Ultimate
$52/month
Includes
  • Enhanced feature limits
  • Consulting
  • Migration assistance
  • Custom AI/ML
  • Data preparation
Start with Ultimate
Tier 5
Starter
$20/monthCheapest
Includes
  • Sales forecastingTrack progress and estimate future sales using your pipeline insights
  • Team moduleManage your team, roles, and collaboration settings
  • 2500 workflow rulesRules that run when records meet specific criteria
  • 5 CRM Marketplace extensionsPlug-and-play integrations from the Marketplace
  • Ticket managementView, assign, and resolve support tickets.
  • Agent productivityTools that help agents work faster
  • 5 customer support channelsManage customer interactions from different channels
  • Unlimited emailsHandle all customer emails
  • 1 chatbot
  • 25K bot sessionsYour chatbot can handle upto 25K chat sessions per month.
  • Visitor insights (50K visitors/month) View a real-time list of all your website visitors categorized based on your chosen criteria like location, time spent, traffic source, and more.
  • Unlimited projects
Start with Starter

Swipe to compare plans →

Bigin by Zoho

Pipeline-centric CRM for small businesses by Zoho

View all Bigin by Zoho plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Our Pick

Bigin by Zoho

Bigin by Zoho offers a free plan, starts at $5/mo lower ($9/mo vs $14/mo).

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Bigin by Zoho

Try Bigin by Zoho free

Which Should You Choose?

Choose Bigin by Zoho if:

  • You want lower per-user costs—Bigin by Zoho starts at $9/mo, saving $5/mo compared to Zoho CRM at $14/mo
  • You need a free plan with core features—Bigin by Zoho offers no-cost access with no credit card required
  • You prioritize Bigin by Zoho's user experience and interface over price (both tools are similarly priced)

Choose Zoho CRM if:

  • You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Zoho CRM offers 35 additional features across its plans
  • You prioritize Zoho CRM's user experience and interface over price (both tools are similarly priced)

Bigin by Zoho is the more affordable choice [1], starting at $9/mo compared to Zoho CRM's $14/mo. For a 50-person team on paid plans, this translates to Bigin by Zoho saving approximately $250/month. Bigin by Zoho offers 4 pricing tiers compared to Zoho CRM's 5, giving you more granular control over scaling costs as your team grows. Across all tiers, Bigin by Zoho provides 0 total features versus 35 for Zoho CRM, offering a more focused toolset depending on your specific needs. If controlling SaaS spend is a priority, Bigin by Zoho offers the better cost-to-value ratio. Consider Zoho CRM only if its unique capabilities directly address a gap Bigin by Zoho cannot fill.

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Frequently Asked Questions: Bigin by Zoho vs Zoho CRM

Which is cheaper, Bigin by Zoho or Zoho CRM?
As of March 2026, Bigin by Zoho starts at a lower price point. Bigin by Zoho starts at $9/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Bigin by Zoho have vs Zoho CRM?
Bigin by Zoho offers 4 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Bigin by Zoho or Zoho CRM offer a free plan?
Bigin by Zoho offers a free plan, while Zoho CRM does not. If budget is a concern, Bigin by Zoho lets you get started at no cost.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include AI sales assistant, Journey orchestration, Territory management.
How do Bigin by Zoho and Zoho CRM compare for CRM?
Both Bigin by Zoho and Zoho CRM are CRM tools. Bigin by Zoho offers 4 plans starting at $9/mo, while Zoho CRM offers 5 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your CRM needs.

Sources

  1. Bigin by Zoho Official PricingVendor pricing page
  2. Zoho CRM Official PricingVendor pricing page

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