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Close vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Close and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $7/mo, making it $12/mo cheaper than Close ($19/mo). Zoho CRM offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Close freeAffiliateTry Zoho CRM freeAffiliatePrice updated 3d agoPrice updated 3d ago

Close vs Zoho CRM: Quick Pricing Facts

FeatureCloseZoho CRM
Starting Price$19/mo$7/mo
Number of Plans45
Free TierNoYes
Pricing Modelper-seatper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $7/mo compared to Close's $19/mo. Both are CRM tools with 9 combined pricing plans and 86 features compared. At comparable tiers, the monthly price difference is $86.

Zoho CRM stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your CRM needs.

Pricing Plans
Close
Close
Try freeAffiliate
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Solo
$19/month
Includes
  • Use Chloe & AI features
  • 500 credits/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Limited to 1 user
  • Limited to 10k leads
  • Workflows not included
Start with Solo
Free
$0/monthCheapest
Includes
  • Contact management
  • Follow-up reminders
  • Workflow automation
  • Custom email templates
  • Tasks, meetings & calls
  • Data import and export
  • Standard reports
  • APIs
  • Mobile apps
Start with Free
Tier 2
Essentials
$49/month
Includes
  • Use Chloe & AI features
  • Shared pool: 1,000 credits/user, up to 10,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Unlimited contacts & leads
  • Team collaboration features
  • Built-in forms, email, calling & SMS
  • Centralized inbox & task list
  • Workflows not included
Start with Essentials
Standard
$14/monthCheapest
Includes
  • Email integration & mass emails
  • Built-in calling
  • Multiple sales pipelines
  • Calendar integration
  • Data capture via forms
  • Sales forecasting
  • Data enrichment
  • Custom modules
  • HIPAA compliance
  • Gmail and Outlook integration
  • Slack, Zoom, Teams integration
Start with Standard
Tier 3
GrowthPopular
$109/month
Includes
  • Use Chloe & AI features
  • Shared pool: 1,500 credits/user, up to 15,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Automated workflows
  • Use Chloe in Workflows
  • Power dialer
  • Custom activities
  • Send bulk email
Start with Growth
ProfessionalPopular
$23/monthCheapest
Includes
  • AI agents
  • Process management
  • Inventory management
  • Predictive intelligence
  • Unlimited reports
  • Configure, Price, Quote (CPQ)
  • Custom portals
  • Customer journeys
  • Web-to-case forms
  • Customer portals
  • Google Ads integration
Start with Professional
Tier 4
Scale
$149/month
Includes
  • Use Chloe & AI features
  • Shared pool: 2,000 credits/user, up to 20,000/month
  • Refreshes monthly (no rollover)
  • Additional credits available
  • Role-based access & permissions
  • Lead visibility rules
  • Predictive dialer
  • Unlimited call recording retention
  • Live call coaching
Start with Scale
Enterprise
$40/monthCheapest
Includes
  • Multi-team management
  • Reporting hierarchy
  • Custom buttons and functions
  • Extended field types
  • Sequential data collection
  • Approval process
  • Account Based Marketing
  • Developer sandbox
  • Field-level encryption
  • Extended AI capabilities
  • QuickBooks integration
Start with Enterprise
Tier 5
-
Bigin Express
$7/monthCheapest
Includes
  • Sales pipeline
  • Email integration
  • Built-in calling
  • Calendar integration
  • Appointment scheduling
  • Social Ads integration
  • Payment collection
  • Custom fields
  • Tags
  • QuickBooks integration
Start with Bigin Express

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Close

CRM built for inside sales teams with calling and email

View all Close plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Which Should You Choose?

Choose Close if:

  • •Phone-based outbound sales is your primary revenue channel and you need built-in power dialing
  • •You want a CRM that unifies calling, SMS, and email in a single inbox without integrating separate tools
  • •Speed and simplicity for sales reps matter more than administrative customization options
  • •Your team is under 30 users and high call volume per rep is the key productivity metric

Choose Zoho CRM if:

  • •You need deep CRM customization with custom modules, Deluge scripting, and Canvas design views
  • •Budget is a factor - Zoho CRM Standard at $20/user/month costs less than Close Startup at $29/user/month with far more features
  • •Global operations with multi-currency, territory management, and multi-language support are requirements
  • •You want a unified platform with 45+ Zoho apps for accounting, project management, and customer service

Close and Zoho CRM serve different sales cultures. Close is the CRM for teams that sell by phone. Every plan includes a built-in dialer, email, and SMS. Startup at $29/user/month covers the basics for 3 users. Professional at $99/user/month adds power dialing, predictive dialing, and call coaching - the features that make Close indispensable for high-volume calling teams. Zoho CRM is the CRM for teams that want maximum configurability per dollar. Standard at $20/user/month includes workflow automation, scoring rules, and email insights. Professional at $35/user/month adds Blueprint process management and inventory management. Enterprise at $50/user/month adds Zia AI, custom modules, and territory management. At every price point, Zoho offers more features than Close. The trade-off is focus versus breadth. Close's interface is built for reps who make 50+ calls per day - every design decision optimizes for speed and communication flow. Zoho CRM's interface serves administrators who need to configure complex processes - it is more powerful but less streamlined for front-line selling. Choose Close if your revenue depends on phone outreach and your team's productivity is measured in calls per day. Choose Zoho CRM if you need a feature-rich, customizable CRM at a lower price point, especially if you are already using other Zoho products.

Try Close freeFrom $19/moTry Zoho CRM freeFree plan available
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Frequently Asked Questions: Close vs Zoho CRM

Which is cheaper, Close or Zoho CRM?
As of August 2026, Zoho CRM starts at a lower price point. Close starts at $19/mo while Zoho CRM starts at $7/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Close have vs Zoho CRM?
Close offers 4 pricing plans, while Zoho CRM offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Close or Zoho CRM offer a free plan?
Zoho CRM offers a free plan, while Close does not. If budget is a concern, Zoho CRM lets you get started at no cost.
What is the most popular Close plan?
The Growth plan is Close's most popular tier, priced at $109/mo. Key features include Use Chloe & AI features, Shared pool: 1,500 credits/user, up to 15,000/month, Refreshes monthly (no rollover).
What is the most popular Zoho CRM plan?
The Professional plan is Zoho CRM's most popular tier, priced at $23/mo. Key features include AI agents, Process management, Inventory management.
How do Close and Zoho CRM compare for CRM?
Both Close and Zoho CRM are CRM tools. Close offers 4 plans starting at $19/mo, while Zoho CRM offers 5 plans starting at $7/mo. Review the feature breakdowns above to see which better fits your CRM needs.
AI Recommendations

Sources

  1. Close Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

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