Canny vs Crisp: Pricing Comparison 2026
Side-by-side pricing comparison of Canny and Crisp. See all plans, features, and costs at a glance.
Bottom line: Both Canny and Crisp offer free plans. Canny has 4 pricing tiers while Crisp has 4.
Last updated: March 16, 2026
Canny vs Crisp: Quick Pricing Facts
| Feature | Canny | Crisp |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | flat |
| Annual Discount | N/A | N/A |
Canny and Crisp are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 12 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Canny Try it free |  Crisp Try it free |
|---|---|---|
| Tier 1 | $0 / month $0/monthCheapest Includes
| Free $0/monthCheapest |
| Tier 2 | $19 / month billed yearly $19/monthCheapest Includes
| Mini Custom pricing |
| Tier 3 | $79 / month billed yearlyPopular $79/monthCheapest Includes
| Essentials Custom pricing |
| Tier 4 | Let's talk Custom pricing Includes
| PlusPopular Custom pricing |
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Canny
Canny offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Canny
Try Canny freeWhich Should You Choose?
Choose Canny if:
- •You prefer Canny's free tier features—25 tracked users, Unlimited posts
- •You want more features built-in—Canny offers 12 additional features across its plans
- •You prioritize Canny's user experience and interface over price (both tools are similarly priced)
Choose Crisp if:
- •You prefer Crisp's free tier features—features
- •You prioritize Crisp's user experience and interface over price (both tools are similarly priced)
- •Crisp's 4-tier flat structure gives clearer cost visibility for budget planning
Both Canny and Crisp offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Canny includes 3 features, while Crisp includes multiple features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Canny vs Crisp
How many pricing plans does Canny have vs Crisp?
Does Canny or Crisp offer a free plan?
What is the most popular Canny plan?
What is the most popular Crisp plan?
Does Canny or Crisp offer custom enterprise pricing?
How do Canny and Crisp compare for Customer Support?
Sources
- Canny Official Pricing— Vendor pricing page
- Crisp Official Pricing— Vendor pricing page
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