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Crisp vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $35/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Crisp freeTry Gorgias freeAffiliatePrice updated 3d ago

Crisp vs Gorgias: Quick Pricing Facts

FeatureCrispGorgias
Starting Price$45/mo$10/mo
Number of Plans45
Free TierYesNo
Pricing Modelflatusage-based
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Crisp's $45/mo. Both are Customer Support tools with 9 combined pricing plans and 0 features compared.

Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Start with Free
Starter
$10/month
Start with Starter
Tier 2
Mini
$45/monthCheapest
Start with Mini
Basic
$50/month
Start with Basic
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
Pro
$300/month
Start with Pro
Tier 4
PlusPopular
$295/monthCheapest
Start with Plus
Advanced
$750/month
Start with Advanced
Tier 5
-
Enterprise
Custom pricing
Start with Enterprise

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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Which Should You Choose?

Choose Crisp if:

  • •You need a general-purpose customer messaging tool beyond ecommerce
  • •You want live chat, email, and chatbots at an affordable price
  • •Your product is SaaS or services, not an online store

Choose Gorgias if:

  • •You run a Shopify or WooCommerce store
  • •You need order data and refund actions inside your support inbox
  • •Your support team primarily handles ecommerce-specific questions

Gorgias is purpose-built for ecommerce support with deep Shopify integration. Crisp is a general-purpose messaging platform. Gorgias starts at $10/month based on ticket volume. Crisp starts free. If you run an online store, Gorgias gives you order data, macros, and ecommerce automations that Crisp doesn't have. If you're not ecommerce, Crisp is more flexible.

Try Gorgias freeFrom $10/mo
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Frequently Asked Questions: Crisp vs Gorgias

Which is cheaper, Crisp or Gorgias?
As of August 2026, Gorgias starts at a lower price point. Crisp starts at $45/mo while Gorgias starts at $10/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Gorgias?
Crisp offers 4 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Gorgias offer a free plan?
Crisp offers a free plan, while Gorgias does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at $295/mo.
Does Crisp or Gorgias offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Crisp lists all its pricing publicly.
What pricing models do Crisp and Gorgias use?
Crisp uses a flat pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Crisp and Gorgias compare for Customer Support?
Both Crisp and Gorgias are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Gorgias Official Pricing- Vendor pricing page

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