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Customer Support

Crisp vs Gorgias: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Gorgias. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at Custom pricing and Gorgias starts at $10/mo. Compare all 9 pricing tiers side by side.

Last updated: June 4, 2026

Data compiled by Arthur Jacquemin
Updated June 4, 2026
Try Crisp freeTry Gorgias freeAffiliatePrice updated todayPrice updated today
Best Value

Crisp - Crisp offers a free plan.

Crisp vs Gorgias: Quick Pricing Facts

FeatureCrispGorgias
Starting PriceCustom pricing$10/mo
Number of Plans45
Free TierYesNo
Pricing Modelfreemiumusage-based
Annual DiscountN/AN/A

Crisp and Gorgias are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 9 pricing plans with 0 features compared, so the best choice comes down to which features match your needs.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Gorgias uses usage-based pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Tier 1
Free
$0/monthCheapest
Starter
$10/month
Tier 2
Mini
Custom pricing
Basic
$50/monthCheapest
Tier 3
Essentials
Custom pricing
Pro
$300/monthCheapest
Tier 4
PlusPopular
Custom pricing
Advanced
$750/monthCheapest
Tier 5
-
Enterprise
Custom pricing

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Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Frequently Asked Questions: Crisp vs Gorgias

How many pricing plans does Crisp have vs Gorgias?
Crisp offers 4 pricing plans, while Gorgias offers 5 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Gorgias offer a free plan?
Crisp offers a free plan, while Gorgias does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at Custom pricing.
Does Crisp or Gorgias offer custom enterprise pricing?
Yes, both Crisp and Gorgias offer custom enterprise pricing tiers with quote-based pricing. Contact each vendor for a tailored quote.
What pricing models do Crisp and Gorgias use?
Crisp uses a freemium pricing model, while Gorgias uses usage-based pricing. The right model depends on your team size and usage patterns.
How do Crisp and Gorgias compare for Customer Support?
Both Crisp and Gorgias are Customer Support tools. Crisp offers 4 plans starting at Custom pricing, while Gorgias offers 5 plans starting at $10/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Gorgias Official Pricing- Vendor pricing page

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