Crisp vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Drift. See all plans, features, and costs at a glance.
Bottom line: Both Crisp and Drift offer free plans. Crisp has 4 pricing tiers while Drift has 4.
Last updated: July 6, 2026
Crisp - Crisp for support teams; Drift only if conversational marketing is your revenue strategy.
Crisp vs Drift: Quick Pricing Facts
| Feature | Crisp | Drift |
|---|---|---|
| Starting Price | Custom pricing | $50/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | flat |
| Annual Discount | N/A | N/A |
Crisp and Drift are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 11 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Drift Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | |
| Tier 2 | Mini Custom pricing | ProPopular $50/monthCheapest $600 / year Includes
|
| Tier 3 | Essentials Custom pricing | Business $100/monthCheapest $1200 / year Includes
|
| Tier 4 | PlusPopular Custom pricing | Enterprise Custom pricing Includes
|
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Crisp
Crisp for support teams; Drift only if conversational marketing is your revenue strategy.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Crisp freeFree plan availableWhich Should You Choose?
Choose Crisp if:
- •You need affordable live chat and customer support for a small team
- •You want chat, email, and knowledge base in one tool under $50/month
- •Your primary use case is customer support, not lead generation
Choose Drift if:
- •You need a conversational marketing platform to qualify and convert leads
- •You want AI-powered chatbots that book sales meetings automatically
- •Your team uses chat as a revenue tool, not a support tool
Drift is a B2B conversational marketing platform starting at $2,500/month aimed at revenue teams. Crisp is a customer messaging tool starting free, aimed at support and small business. Drift is for sales pipelines. Crisp is for customer conversations. The price gap alone usually resolves this comparison - most teams can't justify Drift unless chat is a core revenue driver.
Frequently Asked Questions: Crisp vs Drift
How many pricing plans does Crisp have vs Drift?
Does Crisp or Drift offer a free plan?
Can I save money by paying annually for Crisp or Drift?
What is the most popular Crisp plan?
What is the most popular Drift plan?
Does Crisp or Drift offer custom enterprise pricing?
How do Crisp and Drift compare for Customer Support?
Sources
- Crisp Official Pricing- Vendor pricing page
- Drift Official Pricing- Vendor pricing page
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