Crisp vs Drift: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Drift. See all plans, features, and costs at a glance.
Bottom line: Both Crisp and Drift offer free plans. Crisp has 4 pricing tiers while Drift has 4.
Last updated: March 16, 2026
Crisp vs Drift: Quick Pricing Facts
| Feature | Crisp | Drift |
|---|---|---|
| Starting Price | Custom pricing | $50/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | flat |
| Annual Discount | N/A | N/A |
Crisp and Drift are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 11 features compared, so the best choice comes down to which features match your needs.
Both tools offer free plans, making them accessible for teams on a budget.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try it free |  Drift Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | |
| Tier 2 | Mini Custom pricing | ProPopular $50/monthCheapest $600 / year Includes
|
| Tier 3 | Essentials Custom pricing | Business $100/monthCheapest $1200 / year Includes
|
| Tier 4 | PlusPopular Custom pricing | Enterprise Custom pricing Includes
|
Swipe to compare plans →
Drift
Drift offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Drift
Try Drift freeWhich Should You Choose?
Choose Crisp if:
- •You prefer Crisp's free tier features—features
- •You prioritize Crisp's user experience and interface over price (both tools are similarly priced)
- •Crisp's 4-tier flat structure gives clearer cost visibility for budget planning
Choose Drift if:
- •You prefer Drift's free tier features—Basic features, Limited integrations
- •You want more features built-in—Drift offers 11 additional features across its plans
- •You prioritize Drift's user experience and interface over price (both tools are similarly priced)
Both Crisp and Drift offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Crisp includes multiple features, while Drift includes 2 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Crisp vs Drift
How many pricing plans does Crisp have vs Drift?
Does Crisp or Drift offer a free plan?
Can I save money by paying annually for Crisp or Drift?
What is the most popular Crisp plan?
What is the most popular Drift plan?
Does Crisp or Drift offer custom enterprise pricing?
How do Crisp and Drift compare for Customer Support?
Sources
- Crisp Official Pricing— Vendor pricing page
- Drift Official Pricing— Vendor pricing page
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