Chatwoot vs Fider: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Fider. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo and Fider starts at Custom pricing. Compare all 8 pricing tiers side by side.
Last updated: July 6, 2026
Chatwoot vs Fider: Quick Pricing Facts
| Feature | Chatwoot | Fider |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | open-source | open-source |
| Annual Discount | N/A | N/A |
Chatwoot and Fider are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.
Chatwoot stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Fider Try free |
|---|---|---|
| Tier 1 | Create your Fider board, give it a title and a welcome message. Custom pricing | |
| Tier 2 | Startups $19/monthCheapest Includes
| Kick things off by adding a few ideas to your Fider board. Custom pricing |
| Tier 3 | Business $39/monthCheapest Includes
| Now you've got a public list of ideas, let the voting commence. Custom pricing |
| Tier 4 | Enterprise $99/monthCheapest Includes
| Now you can sit back, and see which features and ideas your customers really want Custom pricing |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Chatwoot if:
- •You need a full customer support inbox with live chat, email, and social
- •You want more than just a feedback board - full conversation management
- •Your support team needs multi-channel inbox features
Choose Fider if:
- •You need a free, open-source product feedback board you can self-host
- •You want a simple voting tool with minimal overhead
- •Your only goal is collecting and prioritizing feature requests
Fider is a free open-source product feedback tool focused on feature voting and status tracking. Chatwoot is a full customer support platform with multi-channel inbox, live chat, and agent workflows. Fider does one thing. Chatwoot does many things. If you only need a feedback board, Fider is simpler and free. If you need support operations, Chatwoot is the obvious choice.
Frequently Asked Questions: Chatwoot vs Fider
How many pricing plans does Chatwoot have vs Fider?
Does Chatwoot or Fider offer a free plan?
Does Chatwoot or Fider offer custom enterprise pricing?
How do Chatwoot and Fider compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Fider Official Pricing- Vendor pricing page
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