Chatwoot vs Fider: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Fider. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo and Fider starts at Custom pricing. Compare all 8 pricing tiers side by side.
Last updated: March 16, 2026
Chatwoot vs Fider: Quick Pricing Facts
| Feature | Chatwoot | Fider |
|---|---|---|
| Starting Price | $19/mo | Custom pricing |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | No |
| Pricing Model | open-source | open-source |
| Annual Discount | N/A | N/A |
Chatwoot and Fider are both priced at $19/mo, making them equally accessible Customer Support tools. Together they offer 8 pricing plans with 23 features compared, so the best choice comes down to which features match your needs.
Chatwoot stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  Fider Try it free |
|---|---|---|
| Tier 1 | Create your Fider board, give it a title and a welcome message. Custom pricing | |
| Tier 2 | Startups $19/monthCheapest Includes
| Kick things off by adding a few ideas to your Fider board. Custom pricing |
| Tier 3 | Business $39/monthCheapest Includes
| Now you've got a public list of ideas, let the voting commence. Custom pricing |
| Tier 4 | Enterprise $99/monthCheapest Includes
| Well done, you can sit back, and see which features and ideas your customers really want Custom pricing |
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Chatwoot
Chatwoot offers a free plan.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You want more features built-in—Chatwoot offers 23 additional features across its plans
- •You prioritize Chatwoot's user experience and interface over price (both tools are similarly priced)
Choose Fider if:
- •Your team needs custom enterprise pricing—Fider offers negotiated terms for large deployments
- •You prioritize Fider's user experience and interface over price (both tools are similarly priced)
- •You need predictable billing — Fider's open-source model avoids surprise overages
Chatwoot offers a free plan [1], eliminating the cost barrier for evaluation, while Fider requires paid subscription from the start. This gives Chatwoot a significant advantage for teams with budget constraints or extended trial periods. Once you outgrow Chatwoot's free tier, upgrading to a paid plan at approximately $19/mo provides substantial additional functionality. Compare this pricing path against Fider's tiering starting at Custom pricing to assess total cost of ownership over 12 months. Chatwoot's 4 tiers provide flexibility at different budgets, while Fider's 4 tiers structure may force you into higher-cost plans than necessary for your use case. If evaluation cost matters to your decision, Chatwoot is the obvious starting point with zero financial commitment. Use the free tier to validate core functionality before committing to paid plans from either tool.
Frequently Asked Questions: Chatwoot vs Fider
How many pricing plans does Chatwoot have vs Fider?
Does Chatwoot or Fider offer a free plan?
Does Chatwoot or Fider offer custom enterprise pricing?
How do Chatwoot and Fider compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- Fider Official Pricing— Vendor pricing page
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