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Chatwoot vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Front. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo, making it $6/mo cheaper than Front ($25/mo). Chatwoot offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Chatwoot vs Front: Quick Pricing Facts

FeatureChatwootFront
Starting Price$19/mo$25/mo
Number of Plans43
Free TierYesNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Chatwoot is the more affordable option, starting at $19/mo compared to Front's $25/mo. Both are Customer Support tools with 7 combined pricing plans and 38 features compared.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Front uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try it free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Start with Hacker
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • Available AI add-ons: Copilot, QA, CSAT
Start with Starter
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Start with Startups
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI Autopilot add-on
Start with Professional
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Start with Business
EnterprisePopular
$105/month
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Start with Enterprise
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Start with Enterprise

Swipe to compare plans →

Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Front

Shared inbox platform for team email and communication

View all Front plans
Our Pick

Chatwoot

Chatwoot offers a free plan, starts at $6/mo lower ($19/mo vs $25/mo), offers 4 tiers vs 3.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Chatwoot

Try Chatwoot free

Which Should You Choose?

Choose Chatwoot if:

  • You want lower per-user costs—Chatwoot starts at $19/mo, saving $6/mo compared to Front at $25/mo
  • You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Chatwoot offers 8 additional features across its plans

Choose Front if:

  • You prefer Front's per-seat model with its 3-tier structure
  • Front's feature bundling aligns with how Customer Support teams actually work day-to-day
  • Front better aligns with Customer Support-specific workflows and team collaboration patterns

Chatwoot is the more affordable choice [1], starting at $19/mo compared to Front's $25/mo. For a 50-person team on paid plans, this translates to Chatwoot saving approximately $300/month. Chatwoot offers 4 pricing tiers compared to Front's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Chatwoot provides 23 total features versus 15 for Front, offering a richer feature set depending on your specific needs. The pricing math favors Chatwoot for most team sizes. Front becomes worth the premium only when its differentiating features are central to your workflow.

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Frequently Asked Questions: Chatwoot vs Front

Which is cheaper, Chatwoot or Front?
As of March 2026, Chatwoot starts at a lower price point. Chatwoot starts at $19/mo while Front starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Front?
Chatwoot offers 4 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Front offer a free plan?
Chatwoot offers a free plan, while Front does not. If budget is a concern, Chatwoot lets you get started at no cost.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
What pricing models do Chatwoot and Front use?
Chatwoot uses a open-source pricing model, while Front uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Front compare for Customer Support?
Both Chatwoot and Front are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Chatwoot Official PricingVendor pricing page
  2. Front Official PricingVendor pricing page

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