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Customer Support

Chatwoot vs Front: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Front. See all plans, features, and costs at a glance.

Bottom line: Chatwoot starts at $19/mo, making it $6/mo cheaper than Front ($25/mo). Chatwoot offers a free plan.

Last updated: June 22, 2026

Data compiled by Arthur Jacquemin
Updated June 22, 2026
Try Chatwoot freeTry Front freePrice updated 5d agoPrice updated 5d ago
Best Value

Front - Front for collaborative email workflows; Chatwoot for structured customer support.

Chatwoot vs Front: Quick Pricing Facts

FeatureChatwootFront
Starting Price$19/mo$25/mo
Number of Plans43
Free TierYesNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Chatwoot is the more affordable option, starting at $19/mo compared to Front's $25/mo. Both are Customer Support tools with 7 combined pricing plans and 38 features compared.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Front uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Starter
$25/month
Includes
  • Shared inbox and ticketing
  • AI Topics and up to 10 automation rules
  • Basic analytics
  • No-code public knowledge base
  • AI add-ons available
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Professional
$65/month
Includes
  • Omnichannel (email, SMS, social, etc.)
  • Macros and up to 20 automation rules
  • Advanced analytics
  • Multiple workspaces, SSO, and SCIM
  • AI add-ons available
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
EnterprisePopular
$105/month
Includes
  • Smart rules
  • Unlimited rules and macros
  • Multi-language knowledge base
  • Custom roles and permissions
  • AI Copilot, QA, and CSAT included
Tier 4
Enterprise
$99/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
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Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Front

Shared inbox platform for team email and communication

View all Front plans
Our Pick

Front

Front for collaborative email workflows; Chatwoot for structured customer support.

Based on pricing data only. Review the full comparison below for your specific needs.

Try Front freeFrom $25/mo

Which Should You Choose?

Choose Chatwoot if:

  • You want an open-source support platform with self-hosting option
  • You need basic multi-channel inbox at low cost
  • Your team is technical and comfortable managing infrastructure

Choose Front if:

  • You need a shared inbox focused on collaborative email workflows
  • You want team assignments, internal notes, and snooze on every conversation
  • Your team handles a mix of external communication and internal coordination

Front is a collaborative inbox platform starting at $29/seat/month, built for teams that manage external communications with internal collaboration. Chatwoot is a customer support platform with live chat, email, and social channels. Front feels more like team email. Chatwoot feels more like a help desk. The choice depends on whether your workflow is conversation-centric or ticket-centric.

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Frequently Asked Questions: Chatwoot vs Front

Which is cheaper, Chatwoot or Front?
As of June 2026, Chatwoot starts at a lower price point. Chatwoot starts at $19/mo while Front starts at $25/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Front?
Chatwoot offers 4 pricing plans, while Front offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Front offer a free plan?
Chatwoot offers a free plan, while Front does not. If budget is a concern, Chatwoot lets you get started at no cost.
What is the most popular Front plan?
The Enterprise plan is Front's most popular tier, priced at $105/mo. Key features include Smart rules, Unlimited rules and macros, Multi-language knowledge base.
What pricing models do Chatwoot and Front use?
Chatwoot uses a open-source pricing model, while Front uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Front compare for Customer Support?
Both Chatwoot and Front are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Front offers 3 plans starting at $25/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Front Official Pricing- Vendor pricing page

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