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Crisp vs Olark: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Olark. See all plans, features, and costs at a glance.

Bottom line: Olark starts at $29/mo, making it $16/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: August 24, 2026

Data compiled by Arthur Jacquemin
Updated August 24, 2026
Try Crisp freeTry Olark freePrice updated 3d ago
Best Value

Crisp - Crisp for broader functionality at lower cost; Olark only if cobrowsing is required.

Crisp vs Olark: Quick Pricing Facts

FeatureCrispOlark
Starting Price$45/mo$29/mo
Number of Plans42
Free TierYesNo
Pricing Modelflatper-seat
Annual DiscountN/AN/A

Olark is the more affordable option, starting at $29/mo compared to Crisp's $45/mo. Both are Customer Support tools with 6 combined pricing plans and 16 features compared.

Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Olark uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Olark
Tier 1
Free
$0/monthCheapest
Start with Free
Olark Standard
$29/month
Includes
  • Customizable chatbox
  • Advanced reporting
  • Agent groups
  • Targeted chat
  • Basic integrations
  • Comprehensive security
  • Email and chat support
  • Built in WCAG 2.1 AA accessibility certification
Start with Olark Standard
Tier 2
Mini
$45/monthCheapest
Start with Mini
Olark Pro
Custom pricing
Includes
  • Powerful chatbots, AI & automation
  • All Powerups included
  • Dedicated account manager
  • Live training
  • Professional services including legal and procurement
  • Video chat, SMS, or call us for help
  • Custom chat routing
  • First priority in our support queue
Start with Olark Pro
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
-
Tier 4
PlusPopular
$295/monthCheapest
Start with Plus
-

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Crisp

All-in-one business messaging platform with live chat

View all Crisp plans

Olark

Live chat software for sales and customer support

View all Olark plans
Our Pick

Crisp

Crisp for broader functionality at lower cost; Olark only if cobrowsing is required.

Based on pricing data only. Review the full comparison below for your specific needs.

Try Crisp freeFree plan available

Which Should You Choose?

Choose Crisp if:

  • •You want live chat plus email, chatbots, and knowledge base in one tool
  • •You need a free starting tier
  • •You want more functionality than a standalone chat widget

Choose Olark if:

  • •You only need a simple, standalone live chat widget
  • •You want cobrowsing features for visual customer support
  • •Your team uses basic chat without needing bots or email

Olark is a simple live chat tool starting at $29/agent/month. Crisp is a broader platform with live chat, email, chatbots, and a knowledge base, starting free. Crisp offers more for less money. Olark's differentiator is cobrowsing, which Crisp lacks. For teams that need cobrowsing for visual support, Olark makes sense. For everyone else, Crisp provides more value.

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Frequently Asked Questions: Crisp vs Olark

Which is cheaper, Crisp or Olark?
As of August 2026, Olark starts at a lower price point. Crisp starts at $45/mo while Olark starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Olark?
Crisp offers 4 pricing plans, while Olark offers 2 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Olark offer a free plan?
Crisp offers a free plan, while Olark does not. If budget is a concern, Crisp lets you get started at no cost.
What is the most popular Crisp plan?
The Plus plan is Crisp's most popular tier, priced at $295/mo.
Does Crisp or Olark offer custom enterprise pricing?
Olark offers a custom-priced enterprise tier for larger teams. Crisp lists all its pricing publicly.
What pricing models do Crisp and Olark use?
Crisp uses a flat pricing model, while Olark uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Olark compare for Customer Support?
Both Crisp and Olark are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Olark offers 2 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Olark Official Pricing- Vendor pricing page

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