Crisp vs Olark: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Olark. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at Custom pricing and Olark starts at $29/mo. Compare all 6 pricing tiers side by side.
Last updated: July 6, 2026
Crisp - Crisp for broader functionality at lower cost; Olark only if cobrowsing is required.
Crisp vs Olark: Quick Pricing Facts
| Feature | Crisp | Olark |
|---|---|---|
| Starting Price | Custom pricing | $29/mo |
| Number of Plans | 4 | 2 |
| Free Tier | Yes | No |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Crisp and Olark are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 6 pricing plans with 16 features compared, so the best choice comes down to which features match your needs.
Crisp stands out with a free plan for getting started. Crisp uses flat pricing while Olark uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Olark Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | Olark Standard $29/month Includes
|
| Tier 2 | Mini Custom pricing | Olark Pro Custom pricing Includes
|
| Tier 3 | Essentials Custom pricing | - |
| Tier 4 | PlusPopular Custom pricing | - |
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Ready to get started? Try either tool free — no credit card required.
Crisp
Crisp for broader functionality at lower cost; Olark only if cobrowsing is required.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Crisp freeFree plan availableWhich Should You Choose?
Choose Crisp if:
- •You want live chat plus email, chatbots, and knowledge base in one tool
- •You need a free starting tier
- •You want more functionality than a standalone chat widget
Choose Olark if:
- •You only need a simple, standalone live chat widget
- •You want cobrowsing features for visual customer support
- •Your team uses basic chat without needing bots or email
Olark is a simple live chat tool starting at $29/agent/month. Crisp is a broader platform with live chat, email, chatbots, and a knowledge base, starting free. Crisp offers more for less money. Olark's differentiator is cobrowsing, which Crisp lacks. For teams that need cobrowsing for visual support, Olark makes sense. For everyone else, Crisp provides more value.
Frequently Asked Questions: Crisp vs Olark
How many pricing plans does Crisp have vs Olark?
Does Crisp or Olark offer a free plan?
What is the most popular Crisp plan?
Does Crisp or Olark offer custom enterprise pricing?
What pricing models do Crisp and Olark use?
How do Crisp and Olark compare for Customer Support?
Sources
- Crisp Official Pricing- Vendor pricing page
- Olark Official Pricing- Vendor pricing page
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