Chatwoot vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Chatwoot vs UserVoice: Quick Pricing Facts
| Feature | Chatwoot | UserVoice |
|---|---|---|
| Starting Price | $19/mo | $1333.33/mo |
| Number of Plans | 4 | 1 |
| Free Tier | Yes | No |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 32 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  UserVoice Try free |
|---|---|---|
| Tier 1 | Enterprise $1333/month $1333 / year Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| - |
| Tier 3 | Business $39/monthCheapest Includes
| - |
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
← Swipe to compare plans →
Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Chatwoot if:
- •You need a customer support inbox with live chat and multi-channel
- •You want open-source software with self-hosting capability
- •Your primary need is handling customer conversations
Choose UserVoice if:
- •You need enterprise product feedback management with voting boards
- •You want advanced admin controls and SSO for a large organization
- •Your use case is product feedback, not customer support
UserVoice is an enterprise product feedback and roadmap tool with pricing often in five figures annually. Chatwoot is an open-source customer support platform. These tools are in different categories - feedback management vs. support operations. A SaaS company might use both, but they don't replace each other.
Frequently Asked Questions: Chatwoot vs UserVoice
Which is cheaper, Chatwoot or UserVoice?
How many pricing plans does Chatwoot have vs UserVoice?
Does Chatwoot or UserVoice offer a free plan?
Can I save money by paying annually for Chatwoot or UserVoice?
What pricing models do Chatwoot and UserVoice use?
How do Chatwoot and UserVoice compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- UserVoice Official Pricing- Vendor pricing page
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