Chatwoot vs UserVoice: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and UserVoice. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $1314/mo cheaper than UserVoice ($1333.33/mo). Chatwoot offers a free plan.
Last updated: March 16, 2026
Chatwoot vs UserVoice: Quick Pricing Facts
| Feature | Chatwoot | UserVoice |
|---|---|---|
| Starting Price | $19/mo | $1333.33/mo |
| Number of Plans | 4 | 1 |
| Free Tier | Yes | No |
| Pricing Model | open-source | flat |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 32 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while UserVoice uses flat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try it free |  UserVoice Try it free |
|---|---|---|
| Tier 1 | Enterprise $1333/month $1333 / year Includes
| |
| Tier 2 | Startups $19/monthCheapest Includes
| — |
| Tier 3 | Business $39/monthCheapest Includes
| — |
| Tier 4 | Enterprise $99/monthCheapest Includes
| — |
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Chatwoot
Chatwoot offers a free plan, starts at $1314.33/mo lower ($19/mo vs $1333.33/mo), offers 4 tiers vs 1.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Chatwoot
Try Chatwoot freeWhich Should You Choose?
Choose Chatwoot if:
- •You want lower per-user costs—Chatwoot starts at $19/mo, saving $1314.33/mo compared to UserVoice at $1333.33/mo
- •You need a free plan with Conversations, 500/month—Chatwoot offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Chatwoot offers 14 additional features across its plans
Choose UserVoice if:
- •You prefer UserVoice's flat model with its single-tier structure
- •You value UserVoice's specific feature progression from free to advanced tier levels
- •UserVoice's approach to Customer Support reflects how modern teams actually use these tools
Chatwoot is the more affordable choice [1], starting at $19/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Chatwoot saving approximately $65717/month. Chatwoot offers 4 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Chatwoot provides 23 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. If controlling SaaS spend is a priority, Chatwoot offers the better cost-to-value ratio. Consider UserVoice only if its unique capabilities directly address a gap Chatwoot cannot fill.
Frequently Asked Questions: Chatwoot vs UserVoice
Which is cheaper, Chatwoot or UserVoice?
How many pricing plans does Chatwoot have vs UserVoice?
Does Chatwoot or UserVoice offer a free plan?
Can I save money by paying annually for Chatwoot or UserVoice?
What pricing models do Chatwoot and UserVoice use?
How do Chatwoot and UserVoice compare for Customer Support?
Sources
- Chatwoot Official Pricing— Vendor pricing page
- UserVoice Official Pricing— Vendor pricing page
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