Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Chatwoot vs Zoho CRM: Pricing Comparison 2026

Side-by-side pricing comparison of Chatwoot and Zoho CRM. See all plans, features, and costs at a glance.

Bottom line: Zoho CRM starts at $14/mo, making it $5/mo cheaper than Chatwoot ($19/mo). Chatwoot offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Chatwoot freeTry Zoho CRM freeAffiliatePrice updated 10d agoPrice updated 14d ago

Chatwoot vs Zoho CRM: Quick Pricing Facts

FeatureChatwootZoho CRM
Starting Price$19/mo$14/mo
Number of Plans44
Free TierYesNo
Pricing Modelopen-sourceper-seat
Annual DiscountN/AN/A

Zoho CRM is the more affordable option, starting at $14/mo compared to Chatwoot's $19/mo. Both are Customer Support tools with 8 combined pricing plans and 58 features compared.

Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Zoho CRM uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Chatwoot
Chatwoot
Try free
Zoho CRM
Zoho CRM
Try freeAffiliate
Tier 1
Hacker
$0/monthCheapest
Includes
  • Conversations
  • 500/month
  • Live chat
  • Data retention
  • 30 days
Start with Hacker
Standard
$14/month
Includes
  • Envoi en masse d'e-mails
  • Modules personnalisés
  • Workflows
  • Cadences
  • Prévision de ventes
  • Champs de recherche
  • Canevas
  • Intégration à Office 365
  • Zoho Marketplace
Start with Standard
Tier 2
Startups
$19/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 300 credits
  • Data retention
  • 1 year
Start with Startups
Professional
$23/month
Includes
  • Blueprint
  • CPQ
  • SalesSignals
  • Gestion des stocks
  • Webhooks
  • Règles d'attribution
  • Règles de validation
  • Kiosque Studio
  • Intégration de Google Ads
Start with Professional
Tier 3
Business
$39/monthCheapest
Includes
  • Conversations
  • Unlimited *
  • All
  • 500 credits
  • Data retention
  • 2 years
Start with Business
EnterprisePopular
$40/month
Includes
  • Zia, assistante IA
  • Gestion des secteurs
  • Fonctions personnalisées
  • Orchestration des parcours
  • Portails multi-utilisateurs
  • Mises en page
  • Scripts client
  • Processus d'approbation
  • Sandbox
Start with Enterprise
Tier 4
Enterprise
$99/month
Includes
  • Conversations
  • Unlimited *
  • All
  • 800 credits
  • Data retention
  • 3 years
Start with Enterprise
Ultimate
$52/monthCheapest
Includes
  • Limites de fonctionnalités avancées
  • Capacités d'IA étendues
  • Personnalisation avancée
  • Préparation des données
  • Analyse augmentée
  • Visualisation des données
  • Informations commerciales unifiées
  • Administration avancée
Start with Ultimate

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Chatwoot freeFree plan availableTry Zoho CRM freeFrom $14/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Chatwoot

Open-source customer engagement suite with live chat

View all Chatwoot plans

Zoho CRM

Affordable CRM with AI assistant, automation, and analytics

View all Zoho CRM plans

What Reviewers Say

Frequently Asked Questions: Chatwoot vs Zoho CRM

Which is cheaper, Chatwoot or Zoho CRM?
As of July 2026, Zoho CRM starts at a lower price point. Chatwoot starts at $19/mo while Zoho CRM starts at $14/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Chatwoot have vs Zoho CRM?
Chatwoot offers 4 pricing plans, while Zoho CRM offers 4 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Chatwoot or Zoho CRM offer a free plan?
Chatwoot offers a free plan, while Zoho CRM does not. If budget is a concern, Chatwoot lets you get started at no cost.
What is the most popular Zoho CRM plan?
The Enterprise plan is Zoho CRM's most popular tier, priced at $40/mo. Key features include Zia, assistante IA, Gestion des secteurs, Fonctions personnalisées.
What pricing models do Chatwoot and Zoho CRM use?
Chatwoot uses a open-source pricing model, while Zoho CRM uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Chatwoot and Zoho CRM compare for Customer Support?
Both Chatwoot and Zoho CRM are Customer Support tools. Chatwoot offers 4 plans starting at $19/mo, while Zoho CRM offers 4 plans starting at $14/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Chatwoot Official Pricing- Vendor pricing page
  2. Zoho CRM Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Chatwoot alternativesSee all Zoho CRM alternativesCustomer SupportCompare more tools