Chatwoot vs Plain: Pricing Comparison 2026
Side-by-side pricing comparison of Chatwoot and Plain. See all plans, features, and costs at a glance.
Bottom line: Chatwoot starts at $19/mo, making it $16/mo cheaper than Plain ($35/mo). Chatwoot offers a free plan.
Last updated: July 6, 2026
Chatwoot vs Plain: Quick Pricing Facts
| Feature | Chatwoot | Plain |
|---|---|---|
| Starting Price | $19/mo | $35/mo |
| Number of Plans | 4 | 3 |
| Free Tier | Yes | No |
| Pricing Model | open-source | usage-based |
| Annual Discount | N/A | N/A |
Chatwoot is the more affordable option, starting at $19/mo compared to Plain's $35/mo. Both are Customer Support tools with 7 combined pricing plans and 23 features compared.
Chatwoot stands out with a free plan for getting started. Chatwoot uses open-source pricing while Plain uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Chatwoot Try free |  Plain Try free |
|---|---|---|
| Tier 1 | Foundation $35/month | |
| Tier 2 | Startups $19/monthCheapest Includes
| Horizon $299/month |
| Tier 3 | Business $39/monthCheapest Includes
| Frontier Custom pricing |
| Tier 4 | Enterprise $99/monthCheapest Includes
| - |
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Ready to get started? Try either tool free — no credit card required.
Which Should You Choose?
Choose Chatwoot if:
- •You need a broad multi-channel support inbox with open-source control
- •You want email, chat, WhatsApp, and social in one self-hosted platform
- •Your team is technical and comfortable managing a self-hosted deployment
Choose Plain if:
- •You need a clean, modern support tool designed for developer-facing products
- •You want Slack and GitHub integrations built into the support workflow
- •Your customers are technical users who expect fast, context-rich support
Plain is a modern customer support tool built for developer-facing products with a clean UI and strong Slack integration. Chatwoot is a broader open-source platform with more channel coverage. Plain starts at $16/seat/month. Chatwoot cloud starts at $19/month. Plain wins on UX for technical support teams. Chatwoot wins on channel breadth and self-hosting.
Frequently Asked Questions: Chatwoot vs Plain
Which is cheaper, Chatwoot or Plain?
How many pricing plans does Chatwoot have vs Plain?
Does Chatwoot or Plain offer a free plan?
Does Chatwoot or Plain offer custom enterprise pricing?
What pricing models do Chatwoot and Plain use?
How do Chatwoot and Plain compare for Customer Support?
Sources
- Chatwoot Official Pricing- Vendor pricing page
- Plain Official Pricing- Vendor pricing page
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