Skip to main content
CompareTiers
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Crisp vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Intercom. See all plans, features, and costs at a glance.

Bottom line: Intercom starts at $29/mo, making it $16/mo cheaper than Crisp ($45/mo). Crisp offers a free plan.

Last updated: July 6, 2026

Data compiled by Arthur Jacquemin
Updated July 6, 2026
Try Crisp freeTry Intercom freePrice updated 13d agoUpdated this month
Best Value

Crisp - Crisp offers a free plan, offers 4 tiers vs 3.

Crisp vs Intercom: Quick Pricing Facts

FeatureCrispIntercom
Starting Price$45/mo$29/mo
Number of Plans43
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Intercom is the more affordable option, starting at $29/mo compared to Crisp's $45/mo. Both are Customer Support tools with 7 combined pricing plans and 18 features compared.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Intercom uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Intercom
Intercom
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Essential
$29/month
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Start with Essential
Tier 2
Mini
$45/monthCheapest
Start with Mini
Advanced
$85/month
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Start with Advanced
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
Expert
$132/month
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Start with Expert
Tier 4
Plus
$295/monthCheapest
Start with Plus
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Try Crisp freeFree plan availableTry Intercom freeFrom $29/mo
Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Crisp

View all Crisp plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Frequently Asked Questions: Crisp vs Intercom

Which is cheaper, Crisp or Intercom?
As of July 2026, Intercom starts at a lower price point. Crisp starts at $45/mo while Intercom starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Intercom?
Crisp offers 4 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Intercom offer a free plan?
Crisp offers a free plan, while Intercom does not. If budget is a concern, Crisp lets you get started at no cost.
Can I save money by paying annually for Crisp or Intercom?
Both Crisp and Intercom offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What pricing models do Crisp and Intercom use?
Crisp uses a freemium pricing model, while Intercom uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Intercom compare for Customer Support?
Both Crisp and Intercom are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Intercom offers 3 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

Related Articles

Best Customer Support for Agencies (2026)

Compare customer support pricing for agencies: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 10-50 people.

Best Customer Support for Enterprise (2026)

Compare customer support pricing for enterprise: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 100+ people.

Best Customer Support for Small Teams (2026)

Compare customer support pricing for small teams: Canny ($19/mo), Chatwoot ($19/mo), Crisp (Free). Hand-picked tools that fit teams of 2-10 people.

Track Price Changes

Get notified when pricing changes for these tools.

See all Crisp alternativesSee all Intercom alternativesCustomer SupportCompare more tools