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Customer Support

Crisp vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Crisp and Intercom. See all plans, features, and costs at a glance.

Bottom line: Crisp starts at $45/mo, making it $54/mo cheaper than Intercom ($99/mo). Crisp offers a free plan.

Last updated: September 7, 2026

Data compiled by Arthur Jacquemin
Updated September 7, 2026
Try Crisp freeTry Intercom freePrice updated 3d agoPrice updated 3d ago
Best Value

Crisp - Crisp offers a free plan, starts at $54/mo lower ($45/mo vs $99/mo), offers 4 tiers vs 3.

Crisp vs Intercom: Quick Pricing Facts

FeatureCrispIntercom
Starting Price$45/mo$99/mo
Number of Plans43
Free TierYesNo
Pricing Modelfreemiumper-seat
Annual DiscountN/AN/A

Crisp is the more affordable option, starting at $45/mo compared to Intercom's $99/mo. Both are Customer Support tools with 7 combined pricing plans and 0 features compared.

Crisp stands out with a free plan for getting started. Crisp uses freemium pricing while Intercom uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Crisp
Intercom
Intercom
Try free
Tier 1
Free
$0/monthCheapest
Start with Free
Pro
$99/month
Start with Pro
Tier 2
Mini
$45/monthCheapest
Start with Mini
Copilot
Custom pricing
Start with Copilot
Tier 3
Essentials
$95/monthCheapest
Start with Essentials
Proactive Support Plus
$99/month
Start with Proactive Support Plus
Tier 4
Plus
$295/monthCheapest
Start with Plus
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Crisp

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AI-powered customer messaging and support platform

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What Reviewers Say

Frequently Asked Questions: Crisp vs Intercom

Which is cheaper, Crisp or Intercom?
As of September 2026, Crisp starts at a lower price point. Crisp starts at $45/mo while Intercom starts at $99/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Crisp have vs Intercom?
Crisp offers 4 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Does Crisp or Intercom offer a free plan?
Crisp offers a free plan, while Intercom does not. If budget is a concern, Crisp lets you get started at no cost.
Does Crisp or Intercom offer custom enterprise pricing?
Intercom offers a custom-priced enterprise tier for larger teams. Crisp lists all its pricing publicly.
What pricing models do Crisp and Intercom use?
Crisp uses a freemium pricing model, while Intercom uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Crisp and Intercom compare for Customer Support?
Both Crisp and Intercom are Customer Support tools. Crisp offers 4 plans starting at $45/mo, while Intercom offers 3 plans starting at $99/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Crisp Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

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