Gorgias vs Intercom: Pricing Comparison 2026
Side-by-side pricing comparison of Gorgias and Intercom. See all plans, features, and costs at a glance.
Bottom line: Gorgias starts at $10/mo, making it $19/mo cheaper than Intercom ($29/mo). Neither offers a free plan.
Last updated: March 16, 2026
Gorgias vs Intercom: Quick Pricing Facts
| Feature | Gorgias | Intercom |
|---|---|---|
| Starting Price | $10/mo | $29/mo |
| Number of Plans | 5 | 3 |
| Free Tier | No | No |
| Pricing Model | usage-based | per-seat |
| Annual Discount | N/A | N/A |
Gorgias is the more affordable option, starting at $10/mo compared to Intercom's $29/mo. Both are Customer Support tools with 8 combined pricing plans and 18 features compared.
Gorgias uses usage-based pricing while Intercom uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Gorgias Try it free |  Intercom Try it free |
|---|---|---|
| Tier 1 | Starter $10/monthCheapest | Essential $29/month $2 / year Includes
|
| Tier 2 | Basic $50/monthCheapest | Advanced $85/month $7 / year Includes
|
| Tier 3 | Pro $300/month | Expert $132/monthCheapest $11 / year Includes
|
| Tier 4 | Advanced $750/monthCheapest | — |
| Tier 5 | Enterprise Custom pricing | — |
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What Reviewers Say
Gorgias
Gorgias starts at $19/mo lower ($10/mo vs $29/mo), offers 5 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Gorgias
Try Gorgias freeWhich Should You Choose?
Choose Gorgias if:
- •You want lower per-user costs—Gorgias starts at $10/mo, saving $19/mo compared to Intercom at $29/mo
- •You need 5 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •Your team needs custom enterprise pricing—Gorgias offers negotiated terms for large deployments
Choose Intercom if:
- •You want more features built-in—Intercom offers 18 additional features across its plans
- •You prefer Intercom's per-seat model with its 3-tier structure
- •Intercom bundles more capabilities per tier, reducing the need for third-party add-ons
Gorgias is the more affordable choice [1], starting at $10/mo compared to Intercom's $29/mo. For a 50-person team on paid plans, this translates to Gorgias saving approximately $950/month. Gorgias offers 5 pricing tiers compared to Intercom's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Gorgias provides 0 total features versus 18 for Intercom, offering a more focused toolset depending on your specific needs. The pricing math favors Gorgias for most team sizes. Intercom becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Gorgias vs Intercom
Which is cheaper, Gorgias or Intercom?
How many pricing plans does Gorgias have vs Intercom?
Can I save money by paying annually for Gorgias or Intercom?
Does Gorgias or Intercom offer custom enterprise pricing?
What pricing models do Gorgias and Intercom use?
How do Gorgias and Intercom compare for Customer Support?
Sources
- Gorgias Official Pricing— Vendor pricing page
- Intercom Official Pricing— Vendor pricing page
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