Skip to main content
Auto-generated comparison. Editorial verdict in progress.
Customer Support

Gorgias vs Intercom: Pricing Comparison 2026

Side-by-side pricing comparison of Gorgias and Intercom. See all plans, features, and costs at a glance.

Bottom line: Gorgias starts at $10/mo, making it $19/mo cheaper than Intercom ($29/mo). Neither offers a free plan.

Last updated: June 22, 2026

Data compiled by Arthur Jacquemin
Updated June 22, 2026
Try Gorgias freeAffiliateTry Intercom freeAffiliatePrice updated 5d ago
Best Value

Gorgias - Gorgias starts at $19/mo lower ($10/mo vs $29/mo), offers 5 tiers vs 3.

Gorgias vs Intercom: Quick Pricing Facts

FeatureGorgiasIntercom
Starting Price$10/mo$29/mo
Number of Plans53
Free TierNoNo
Pricing Modelusage-basedper-seat
Annual DiscountN/AN/A

Gorgias is the more affordable option, starting at $10/mo compared to Intercom's $29/mo. Both are Customer Support tools with 8 combined pricing plans and 18 features compared.

Gorgias uses usage-based pricing while Intercom uses per-seat pricing, which may affect your total cost at scale.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
Gorgias
Gorgias
Try freeAffiliate
Intercom
Intercom
Try freeAffiliate
Tier 1
Starter
$10/monthCheapest
Essential
$29/month
$2 / year
Includes
  • Fin AI Agent
  • Messenger
  • Shared Inbox and Ticketing system
  • Pre-built reports
  • Public Help Center
Tier 2
Basic
$50/monthCheapest
Advanced
$85/month
$7 / year
Includes
  • Fin AI Agent
  • Multiple team Inboxes
  • Workflows automation builder
  • Round robin assignment
  • Private and multilingual Help Center
  • Includes 20 free Lite seats
Tier 3
Pro
$300/month
Expert
$132/monthCheapest
$11 / year
Includes
  • Fin AI Agent
  • Collaboration, security, and multibrand features
  • SSO & identity management
  • HIPAA support
  • Service level agreements (SLAs)
  • Multibrand Messenger / Help Center
  • Includes 50 free Lite seats
Tier 4
Advanced
$750/monthCheapest
-
Tier 5
Enterprise
Custom pricing
-

← Swipe to compare plans →

Ready to get started? Try either tool free — no credit card required.

Find the best deal for your team
Answer 2 quick questions and we'll help you choose the right plan

Gorgias

Helpdesk for ecommerce with deep Shopify integration

View all Gorgias plans

Intercom

AI-powered customer messaging and support platform

View all Intercom plans

What Reviewers Say

Frequently Asked Questions: Gorgias vs Intercom

Which is cheaper, Gorgias or Intercom?
As of June 2026, Gorgias starts at a lower price point. Gorgias starts at $10/mo while Intercom starts at $29/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Gorgias have vs Intercom?
Gorgias offers 5 pricing plans, while Intercom offers 3 plans. More plans typically means more flexibility to match your exact needs and budget.
Can I save money by paying annually for Gorgias or Intercom?
Both Gorgias and Intercom offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
Does Gorgias or Intercom offer custom enterprise pricing?
Gorgias offers a custom-priced enterprise tier for larger teams. Intercom lists all its pricing publicly.
What pricing models do Gorgias and Intercom use?
Gorgias uses a usage-based pricing model, while Intercom uses per-seat pricing. The right model depends on your team size and usage patterns.
How do Gorgias and Intercom compare for Customer Support?
Both Gorgias and Intercom are Customer Support tools. Gorgias offers 5 plans starting at $10/mo, while Intercom offers 3 plans starting at $29/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.
AI Recommendations

Sources

  1. Gorgias Official Pricing- Vendor pricing page
  2. Intercom Official Pricing- Vendor pricing page

Related Articles

Track Price Changes

Get notified when pricing changes for these tools.