Crisp vs Helpshift: Pricing Comparison 2026
Side-by-side pricing comparison of Crisp and Helpshift. See all plans, features, and costs at a glance.
Bottom line: Crisp starts at $45/mo, making it $4/mo cheaper than Helpshift ($49/mo). Crisp offers a free plan.
Last updated: August 24, 2026
Crisp vs Helpshift: Quick Pricing Facts
| Feature | Crisp | Helpshift |
|---|---|---|
| Starting Price | $45/mo | $49/mo |
| Number of Plans | 4 | 5 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | usage-based |
| Annual Discount | N/A | N/A |
Crisp is the more affordable option, starting at $45/mo compared to Helpshift's $49/mo. Both are Customer Support tools with 9 combined pricing plans and 14 features compared. At comparable tiers, the monthly price difference is $196.
Both tools offer free plans, making them accessible for teams on a budget. Crisp uses flat pricing while Helpshift uses usage-based pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Crisp Try free |  Helpshift Try free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest | |
| Tier 2 | Mini $45/monthCheapest | Starter $49/month $588 / year Includes
|
| Tier 3 | Essentials $95/monthCheapest | ProPopular $99/month $1188 / year Includes
|
| Tier 4 | PlusPopular $295/month | Business $199/monthCheapest $2388 / year Includes
|
| Tier 5 | - | Enterprise Custom pricing Includes
|
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Which Should You Choose?
Choose Crisp if:
- •You need a web-focused messaging platform for SaaS products
- •You want live chat, email, and chatbots at low cost
- •Your product is primarily web-based
Choose Helpshift if:
- •You need in-app support for iOS and Android applications
- •You want mobile SDKs with push notifications and in-app FAQs
- •Your customers primarily reach you through a mobile app
Helpshift is a mobile-first support platform with native SDKs for iOS, Android, and Unity. Crisp is a web-focused messaging tool. If you're building a mobile app, Helpshift's SDK-based support is purpose-built for that use case. If you're building a web product, Crisp is more straightforward and significantly cheaper.
Frequently Asked Questions: Crisp vs Helpshift
Which is cheaper, Crisp or Helpshift?
How many pricing plans does Crisp have vs Helpshift?
Does Crisp or Helpshift offer a free plan?
Can I save money by paying annually for Crisp or Helpshift?
What is the most popular Crisp plan?
What is the most popular Helpshift plan?
Does Crisp or Helpshift offer custom enterprise pricing?
Sources
- Crisp Official Pricing- Vendor pricing page
- Helpshift Official Pricing- Vendor pricing page
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