Dixa vs Hiver: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Hiver. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $64/mo cheaper than Dixa ($89/mo). Neither offers a free plan.
Last updated: August 24, 2026
Hiver - Hiver for Gmail-centric teams; Dixa for teams with omnichannel and routing needs.
Dixa vs Hiver: Quick Pricing Facts
| Feature | Dixa | Hiver |
|---|---|---|
| Starting Price | $89/mo | $25/mo |
| Number of Plans | 3 | 4 |
| Free Tier | No | No |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 59 features compared. At comparable tiers, the monthly price difference is $84.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Hiver Try free |
|---|---|---|
| Tier 1 | Growth $89/month Includes
| Growth $25/monthCheapest Includes
|
| Tier 2 | UltimatePopular $139/month Includes
| ProPopular $55/monthCheapest Includes
|
| Tier 3 | Prime $179/month Includes
| Elite $85/monthCheapest Includes
|
| Tier 4 | - | ALL PLANS Custom pricing Includes
|
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Hiver
Hiver for Gmail-centric teams; Dixa for teams with omnichannel and routing needs.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Hiver freeFrom $25/moWhich Should You Choose?
Choose Dixa if:
- •You need omnichannel support beyond Gmail with advanced routing
- •You want voice, chat, and email managed with SLA enforcement
- •Your team is not exclusively Gmail-based
Choose Hiver if:
- •Your team works entirely in Google Workspace and Gmail
- •You want shared inbox features without leaving Gmail
- •Minimal workflow disruption is a priority
Hiver is a Gmail-based shared inbox starting at $19/user/month. Dixa is an omnichannel platform with sophisticated routing starting at $39/agent/month. If your team is fully Google Workspace-based and doesn't want to change email clients, Hiver is less disruptive and cheaper. If you need voice channels or advanced routing logic, Dixa is more capable.
Frequently Asked Questions: Dixa vs Hiver
Which is cheaper, Dixa or Hiver?
How many pricing plans does Dixa have vs Hiver?
What is the most popular Dixa plan?
What is the most popular Hiver plan?
Does Dixa or Hiver offer custom enterprise pricing?
How do Dixa and Hiver compare for Customer Support?
Sources
- Dixa Official Pricing- Vendor pricing page
- Hiver Official Pricing- Vendor pricing page
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