Dixa vs Hiver: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Hiver. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $64/mo cheaper than Dixa ($89/mo). Hiver offers a free plan.
Last updated: March 16, 2026
Dixa vs Hiver: Quick Pricing Facts
| Feature | Dixa | Hiver |
|---|---|---|
| Starting Price | $89/mo | $25/mo |
| Number of Plans | 3 | 4 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to Dixa's $89/mo. Both are Customer Support tools with 7 combined pricing plans and 39 features compared.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try it free |  Hiver Try it free |
|---|---|---|
| Tier 1 | Growth $89/month | Free $0/monthCheapest Includes
|
| Tier 2 | Ultimate $139/month | GrowthPopular $25/monthCheapest $25 / year Includes
|
| Tier 3 | Prime $179/month | Pro $65/monthCheapest $65 / year Includes
|
| Tier 4 | — | Elite $105/monthCheapest $105 / year Includes
|
Swipe to compare plans →
Hiver
Hiver offers a free plan, starts at $64/mo lower ($25/mo vs $89/mo), offers 4 tiers vs 3.
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Dixa if:
- •You want Dixa's approach to incremental feature unlocking across its 3 pricing tiers
- •You value Dixa's specific feature progression from free to advanced tier levels
- •Dixa's approach to Customer Support reflects how modern teams actually use these tools
Choose Hiver if:
- •You want lower per-user costs—Hiver starts at $25/mo, saving $64/mo compared to Dixa at $89/mo
- •You need a free plan with Ticketing and support channels, Email, Live Chat & Knowledge Base—Hiver offers no-cost access with no credit card required
- •You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
- •You want more features built-in—Hiver offers 39 additional features across its plans
Hiver is the more affordable choice [1], starting at $25/mo compared to Dixa's $89/mo. For a 50-person team on paid plans, this translates to Hiver saving approximately $3200/month. Hiver offers 4 pricing tiers compared to Dixa's 3, giving you more granular control over scaling costs as your team grows. Across all tiers, Hiver provides 39 total features versus 0 for Dixa, offering a richer feature set depending on your specific needs. The pricing math favors Hiver for most team sizes. Dixa becomes worth the premium only when its differentiating features are central to your workflow.
Frequently Asked Questions: Dixa vs Hiver
Which is cheaper, Dixa or Hiver?
How many pricing plans does Dixa have vs Hiver?
Does Dixa or Hiver offer a free plan?
Can I save money by paying annually for Dixa or Hiver?
What is the most popular Hiver plan?
How do Dixa and Hiver compare for Customer Support?
Sources
- Dixa Official Pricing— Vendor pricing page
- Hiver Official Pricing— Vendor pricing page
Related Articles
Track Price Changes
Get notified when pricing changes for these tools.