Dixa vs Hiver: Pricing Comparison 2026
Side-by-side pricing comparison of Dixa and Hiver. See all plans, features, and costs at a glance.
Bottom line: Dixa starts at Custom pricing and Hiver starts at $25/mo. Compare all 7 pricing tiers side by side.
Last updated: July 6, 2026
Hiver - Hiver for Gmail-centric teams; Dixa for teams with omnichannel and routing needs.
Dixa vs Hiver: Quick Pricing Facts
| Feature | Dixa | Hiver |
|---|---|---|
| Starting Price | Custom pricing | $25/mo |
| Number of Plans | 3 | 4 |
| Free Tier | No | Yes |
| Pricing Model | per-seat | per-seat |
| Annual Discount | N/A | N/A |
Dixa and Hiver are both priced at Custom pricing, making them equally accessible Customer Support tools. Together they offer 7 pricing plans with 43 features compared, so the best choice comes down to which features match your needs.
Hiver stands out with a free plan for getting started.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Dixa Try free |  Hiver Try free |
|---|---|---|
| Tier 1 | Growth Custom pricing | FREE $0/monthCheapest Includes
|
| Tier 2 | Ultimate Custom pricing | GROWTH $25/monthCheapest Includes
|
| Tier 3 | Prime Custom pricing | PRO $55/monthCheapest Includes
|
| Tier 4 | - | ELITE $85/monthCheapest Includes
|
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Hiver
Hiver for Gmail-centric teams; Dixa for teams with omnichannel and routing needs.
Based on pricing data only. Review the full comparison below for your specific needs.
Try Hiver freeFree plan availableWhich Should You Choose?
Choose Dixa if:
- •You need omnichannel support beyond Gmail with advanced routing
- •You want voice, chat, and email managed with SLA enforcement
- •Your team is not exclusively Gmail-based
Choose Hiver if:
- •Your team works entirely in Google Workspace and Gmail
- •You want shared inbox features without leaving Gmail
- •Minimal workflow disruption is a priority
Hiver is a Gmail-based shared inbox starting at $19/user/month. Dixa is an omnichannel platform with sophisticated routing starting at $39/agent/month. If your team is fully Google Workspace-based and doesn't want to change email clients, Hiver is less disruptive and cheaper. If you need voice channels or advanced routing logic, Dixa is more capable.
Frequently Asked Questions: Dixa vs Hiver
How many pricing plans does Dixa have vs Hiver?
Does Dixa or Hiver offer a free plan?
Does Dixa or Hiver offer custom enterprise pricing?
How do Dixa and Hiver compare for Customer Support?
Sources
- Dixa Official Pricing- Vendor pricing page
- Hiver Official Pricing- Vendor pricing page
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