Drift vs Hiver: Pricing Comparison 2026
Side-by-side pricing comparison of Drift and Hiver. See all plans, features, and costs at a glance.
Bottom line: Hiver starts at $25/mo, making it $25/mo cheaper than Drift ($50/mo). Drift offers a free plan.
Last updated: March 16, 2026
Drift vs Hiver: Quick Pricing Facts
| Feature | Drift | Hiver |
|---|---|---|
| Starting Price | $50/mo | $25/mo |
| Number of Plans | 4 | 4 |
| Free Tier | Yes | Yes |
| Pricing Model | flat | per-seat |
| Annual Discount | N/A | N/A |
Hiver is the more affordable option, starting at $25/mo compared to Drift's $50/mo. Both are Customer Support tools with 8 combined pricing plans and 50 features compared. At comparable tiers, the monthly price difference is $25.
Both tools offer free plans, making them accessible for teams on a budget. Drift uses flat pricing while Hiver uses per-seat pricing, which may affect your total cost at scale.
Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.
| Pricing Plans |  Drift Try it free |  Hiver Try it free |
|---|---|---|
| Tier 1 | Free $0/monthCheapest Includes
| |
| Tier 2 | ProPopular $50/month $600 / year Includes
| GrowthPopular $25/monthCheapest $25 / year Includes
|
| Tier 3 | Business $100/month $1200 / year Includes
| Pro $65/monthCheapest $65 / year Includes
|
| Tier 4 | Enterprise Custom pricing Includes
| Elite $105/monthCheapest $105 / year Includes
|
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Hiver
Hiver offers a free plan, starts at $25/mo lower ($25/mo vs $50/mo).
Based on pricing data only. Review the full comparison below for your specific needs.
Best value: Hiver
Try Hiver freeWhich Should You Choose?
Choose Drift if:
- •You prefer Drift's free tier features—Basic features, Limited integrations
- •Your team needs custom enterprise pricing—Drift offers negotiated terms for large deployments
- •You need predictable billing — Drift's flat model avoids surprise overages
Choose Hiver if:
- •You want lower per-user costs—Hiver starts at $25/mo, saving $25/mo compared to Drift at $50/mo
- •You prefer Hiver's free tier features—Ticketing and support channels, Email, Live Chat & Knowledge Base
- •You want more features built-in—Hiver offers 28 additional features across its plans
Both Drift and Hiver offer free plans [1], eliminating cost barriers for evaluation. This means you can test both tools thoroughly with your actual workflows before any financial commitment. The free tiers differ in scope: Drift includes 2 features, while Hiver includes 9 features. Evaluate which free tier matches your evaluation needs before deciding to upgrade. When upgrading to paid tiers, Hiver offers better value at approximately $25.00/mo difference for comparable tier levels. Plan accordingly if your team will graduate from the free tier within 12 months. Your best approach is to activate both free trials and evaluate which tool's workflow, integrations, and user experience align better with your team's needs before committing to paid plans.
Frequently Asked Questions: Drift vs Hiver
Which is cheaper, Drift or Hiver?
How many pricing plans does Drift have vs Hiver?
Does Drift or Hiver offer a free plan?
Can I save money by paying annually for Drift or Hiver?
What is the most popular Drift plan?
What is the most popular Hiver plan?
Does Drift or Hiver offer custom enterprise pricing?
Sources
- Drift Official Pricing— Vendor pricing page
- Hiver Official Pricing— Vendor pricing page
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