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Customer Support

Drift vs UserVoice: Pricing Comparison 2026

Side-by-side pricing comparison of Drift and UserVoice. See all plans, features, and costs at a glance.

Bottom line: Drift starts at $50/mo, making it $1283/mo cheaper than UserVoice ($1333.33/mo). Drift offers a free plan.

Last updated: March 16, 2026

Data compiled by Arthur Jacquemin
Updated March 16, 2026

Drift vs UserVoice: Quick Pricing Facts

FeatureDriftUserVoice
Starting Price$50/mo$1333.33/mo
Number of Plans41
Free TierYesNo
Pricing Modelflatflat
Annual DiscountN/AN/A

Drift is the more affordable option, starting at $50/mo compared to UserVoice's $1333.33/mo. Both are Customer Support tools with 5 combined pricing plans and 20 features compared.

Drift stands out with a free plan for getting started.

Review the detailed tier-by-tier comparison above to see exactly which features are included at each price point and find the best fit for your Customer Support needs.

Pricing Plans
UserVoice
UserVoice
Try it free
Tier 1
Free
$0/monthCheapest
Includes
  • Basic features
  • Limited integrations
Start with Free
Enterprise
$1333/month
$1333 / year
Includes
  • Centralized customer feedback portal
  • Easy feedback capture tools
  • Internal and external communications suite
  • Quantitative enhancement of feedback data
  • Rich taxonomy options
  • Advanced filtering and sorting
  • Customer segmentation
  • Top tier security and compliance
  • Expert onboarding assistance
Start with Enterprise
Tier 2
ProPopular
$50/monthCheapest
$600 / year
Includes
  • Advanced features
  • Unlimited integrations
  • Priority support
Start with Pro
Tier 3
Business
$100/monthCheapest
$1200 / year
Includes
  • All Pro features
  • Custom reporting
  • Dedicated account manager
Start with Business
Tier 4
Enterprise
Custom pricing
Includes
  • All Business features
  • Custom solutions
  • 24/7 support
Start with Enterprise

Swipe to compare plans →

Drift

Conversational marketing and sales platform

View all Drift plans

UserVoice

Product feedback management and feature request tracking

View all UserVoice plans
Our Pick

Drift

Drift offers a free plan, starts at $1283.33/mo lower ($50/mo vs $1333.33/mo), offers 4 tiers vs 1.

Based on pricing data only. Review the full comparison below for your specific needs.

Best value: Drift

Try Drift free

Which Should You Choose?

Choose Drift if:

  • You want lower per-user costs—Drift starts at $50/mo, saving $1283.33/mo compared to UserVoice at $1333.33/mo
  • You need a free plan with Basic features, Limited integrations—Drift offers no-cost access with no credit card required
  • You need 4 pricing tiers for flexible team sizing—more options mean less overpaying for features you don't need
  • You want more features built-in—Drift offers 2 additional features across its plans

Choose UserVoice if:

  • You want UserVoice's approach to incremental feature unlocking across its 1 pricing tier
  • UserVoice's feature bundling aligns with how Customer Support teams actually work day-to-day
  • UserVoice better aligns with Customer Support-specific workflows and team collaboration patterns

Drift is the more affordable choice [1], starting at $50/mo compared to UserVoice's $1333.33/mo. For a 50-person team on paid plans, this translates to Drift saving approximately $64167/month. Drift offers 4 pricing tiers compared to UserVoice's 1, giving you more granular control over scaling costs as your team grows. Across all tiers, Drift provides 11 total features versus 9 for UserVoice, offering a richer feature set depending on your specific needs. For budget-conscious teams seeking predictable costs, Drift delivers superior value. UserVoice may justify its premium for specialized needs, but most organizations will find Drift the smarter financial choice.

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Frequently Asked Questions: Drift vs UserVoice

Which is cheaper, Drift or UserVoice?
As of March 2026, Drift starts at a lower price point. Drift starts at $50/mo while UserVoice starts at $1333.33/mo. However, the best value depends on the features you need at each tier.
How many pricing plans does Drift have vs UserVoice?
Drift offers 4 pricing plans, while UserVoice offers 1 plan. More plans typically means more flexibility to match your exact needs and budget.
Does Drift or UserVoice offer a free plan?
Drift offers a free plan, while UserVoice does not. If budget is a concern, Drift lets you get started at no cost.
Can I save money by paying annually for Drift or UserVoice?
Both Drift and UserVoice offer annual billing options. Check each plan's yearly pricing for potential savings compared to monthly billing.
What is the most popular Drift plan?
The Pro plan is Drift's most popular tier, priced at $50/mo. Key features include Advanced features, Unlimited integrations, Priority support.
Does Drift or UserVoice offer custom enterprise pricing?
Drift offers a custom-priced enterprise tier for larger teams. UserVoice lists all its pricing publicly.
How do Drift and UserVoice compare for Customer Support?
Both Drift and UserVoice are Customer Support tools. Drift offers 4 plans starting at $50/mo, while UserVoice offers 1 plan starting at $1333.33/mo. Review the feature breakdowns above to see which better fits your Customer Support needs.

Sources

  1. Drift Official PricingVendor pricing page
  2. UserVoice Official PricingVendor pricing page

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